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      İstanbul Airport (IST) Overview

      İstanbul Airport is the main international airport serving Istanbul, Turkey. Opened in 2018, it is one of the world's largest aviation hubs, handling flights to destinations across Europe, Asia, Africa, and the Americas. The airport is located on the European side of Istanbul, offering modern facilities and a wide range of passenger services.

      • Location: Arnavutköy, Istanbul, Turkey
      • IATA Code: IST
      • ICAO Code: LTFM
      • Official Website: www.istairport.com
      • Time Zone: Turkey Standard Time (UTC+3)
      • Distance to City Center: Approximately 40 km to Taksim Square, central Istanbul
      • Nearby Areas: Arnavutköy, Göktürk, Başakşehir, Sarıyer, Eyüpsultan

      Air Traffic Ranking

      • Europe: Among the top 3 busiest airports by passenger traffic
      • Worldwide: Consistently ranked in the top 10 globally for international passenger numbers

      Top Airlines at İstanbul Airport

      Transportation from İstanbul Airport to City Center

      • Airport Shuttle Buses (Havaist): Frequent, comfortable shuttles to various central locations including Taksim, Sultanahmet, and Kadıköy.
      • Metro: The M11 metro line connects the airport to Istanbul's metro network, enabling access to the city center.
      • Taxi: 24/7 taxi service is available at all terminal exits. Standard metered fares apply.
      • Car Rental: Numerous international and local car rental companies operate at the airport.
      • Private Transfers: Pre-booked chauffeur and ride-sharing services are available.

      Terminal Information

      İstanbul Airport features a single, large terminal building that handles both domestic and international flights. The terminal is divided into several concourses for efficient passenger flow.

      Air Passenger Rights at İstanbul Airport

      If your flight departing from İstanbul Airport (IST) was delayed, cancelled, or overbooked, you may be entitled to compensation under EU Regulation 261/2004 (EU 261/EC 261), provided your flight was operated by an EU airline or departed to the EU.

      • Eligibility:
        • Your flight must have departed from an EU airport, or
        • Your flight must have arrived at an EU airport on an EU-based airline.
      • Compensation Amounts:
        • For flights up to 1,500 km: €250 per passenger
        • For flights between 1,500 km and 3,500 km: €400 per passenger
        • For flights over 3,500 km: €600 per passenger
      • Situations Covered:
        • Flight delays of more than 3 hours at arrival
        • Flight cancellations notified less than 14 days before departure
        • Denied boarding due to overbooking
      • Exemptions: Compensation may not apply if the delay or cancellation was caused by extraordinary circumstances, such as severe weather, security risks, or air traffic control strikes.
      • Your Rights at İstanbul Airport:
        • Right to care (meals, refreshments, accommodation if necessary) during long delays
        • Right to reimbursement or re-routing in case of cancellation
        • Right to compensation depending on distance and delay duration

      If you experienced a delayed or cancelled flight at İstanbul Airport, you may qualify for compensation. Ensure you retain your boarding pass, booking confirmation, and any communication from the airline.

      How Voos Can Assist with Your Compensation Claim

      If your flight from İstanbul Airport was delayed or cancelled, Voos can review your claim and, if eligible, pursue it with the airline on your behalf. Our service is risk-free – fees are only charged if your claim is successful. Depending on your specific situation, compensation of up to €600 per person may be possible.

      • Gather your flight number and booking details
      • Keep your boarding pass or e-ticket
      • Document all communications with the airline
      • Check your eligibility for flight compensation today

      At İstanbul Airport, your passenger rights are protected under EU 261 and EC 261 regulations. If your flight is delayed for more than three hours, cancelled at short notice, or you are denied boarding, you could be eligible for financial compensation. The compensation amount is determined by the flight distance and the length of the delay at your final destination. For example, flights over 3,500 kilometers may entitle you to up to €600 per passenger.

      Even if your flight was operated by a non-EU airline, you can still claim compensation if your journey started in the EU. For flights departing from İstanbul Airport to the EU, EU 261 protections apply when flying with an EU-based carrier. Always check your eligibility and assert your rights after any travel disruption.

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