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Kuwait Airways (IATA code: KU) is the national flag carrier of Kuwait, renowned for its commitment to providing safe, reliable, and comfortable air travel. Established in 1954, Kuwait Airways has grown into a respected airline that connects Kuwait with major cities throughout the Middle East, Asia, Europe, and North America. The airline is headquartered at Kuwait International Airport in Farwaniya, serving as its primary hub for regional and international operations.
With a focus on customer satisfaction, Kuwait Airways offers a range of in-flight services, including modern entertainment systems and a selection of meal options. The airline is dedicated to continuous improvement, regularly updating its fleet to ensure passenger comfort and safety. Kuwait Airways is recognized for its punctuality and high standards of service, making it a preferred choice for both business and leisure travelers. The airline actively participates in industry initiatives, contributing to the development of global aviation.
For more information, visit the official Kuwait Airways website.
As a passenger flying with Kuwait Airways, you are protected by various air passenger rights regulations, especially if your journey is affected by delays or cancellations. Under EU Regulation 261/2004 (commonly referred to as EC 261 or EU 261), you may be entitled to compensation if your flight was delayed for more than three hours, cancelled without sufficient notice, or if you were denied boarding due to overbooking.
EU 261 applies to flights operated by any airline departing from an EU airport. For Kuwait Airways flights, this means that if your flight departs from an EU member state, you are covered by EU 261, regardless of your destination. Additionally, if your flight is operated by an EU carrier and arrives in the EU, you are protected; however, as Kuwait Airways is not an EU carrier, inbound flights to the EU are not covered. Only Kuwait Airways flights departing from an EU airport are eligible for EC 261 compensation.
Compensation amounts under EU 261 depend on the flight distance and the length of the delay at arrival:
If your Kuwait Airways flight from an EU airport is delayed by more than three hours, cancelled less than 14 days before departure, or if you are denied boarding, you may qualify for compensation, provided the disruption was not due to extraordinary circumstances such as severe weather or air traffic control strikes.
If your flight was delayed or cancelled, Voos can review your claim and, if eligible, pursue it with the airline on your behalf. Our service is risk-free – fees are only charged if your claim is successful. Depending on your specific case, compensation of up to €600 per person may be possible.
Voos specializes in helping passengers claim their lawful compensation for flight delays, cancellations, and denied boarding. Our team will handle all communications with Kuwait Airways and ensure your case is processed efficiently, maximizing your chances of receiving the compensation you are entitled to under EU 261 regulations.