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Austrian Airlines, the flag carrier of Austria, is a well-established airline headquartered in Vienna. Founded in 1957, the airline operates under the IATA code OS and is a member of the Star Alliance. Austrian Airlines is known for its high-quality service, strong European network, and extensive connections to Eastern Europe, Asia, and North America. The airline’s main hub is Vienna International Airport, enabling efficient connections across continents. Austrian Airlines is recognized for its commitment to passenger comfort and safety, as well as its dedication to punctuality and reliability.
With a modern fleet and a focus on sustainability, Austrian Airlines continues to be a top choice for both business and leisure travelers. The airline offers a range of classes, including Economy, Premium Economy, and Business, with exceptional inflight amenities and Austrian hospitality.
Austrian Airlines operates a fleet of approximately 65 aircraft, including both short-haul and long-haul planes. The fleet features models such as the Airbus A320 family, Boeing 777-200ER, Boeing 767-300ER, and Embraer 195, ensuring flexibility and efficiency for various routes.
Austrian Airlines serves over 120 destinations worldwide, connecting Vienna to key cities across Europe, Asia, Africa, and North America. The airline is especially renowned for its comprehensive coverage of Central and Eastern Europe.
For bookings, flight status, and more information, visit the official Austrian Airlines website:
www.austrian.com
If your Austrian Airlines flight has been delayed or cancelled, you may be entitled to financial compensation under the EU Air Passenger Rights Regulation, known as EU 261/2004 (also referred to as EC 261). These rights apply if your flight departs from an EU airport, or if you are flying into the EU on an EU-based airline such as Austrian Airlines. This means that both intra-European flights and flights from non-EU countries to the EU are covered, as long as the operating carrier is based in the EU.
Compensation amounts are determined by the distance of your flight and the length of the delay. For delays of more than three hours on arrival, cancellations, or denied boarding due to overbooking, you may be eligible for the following compensation:
These compensation rules apply unless the disruption was caused by extraordinary circumstances beyond the airline’s control, such as severe weather or air traffic control strikes. Austrian Airlines is required to offer care and assistance, including meals, refreshments, and accommodation if necessary, during extended delays.
If your flight was cancelled, the airline must offer you either a full refund or an alternative flight to your final destination. In the event of a long delay, you are also entitled to care and, in some cases, compensation. Always keep your travel documents and any communication from the airline to support your compensation claim.
If your flight with Austrian Airlines was delayed or cancelled, Voos can review your claim and, if eligible, pursue it with the airline on your behalf. Our service is risk-free – fees are only charged if your claim is successful. Depending on your specific case, compensation of up to €600 per person may be possible.
Let Voos help you enforce your EU 261 air passenger rights and claim your compensation from Austrian Airlines for flight delays or cancellations.