Check your compensation

Enter your flight details:

      South African Airways (SA) Overview

      South African Airways (SAA), founded in 1934, is the flag carrier airline of South Africa and one of Africa’s most established airlines. With its main hub at O.R. Tambo International Airport in Johannesburg, SAA connects South Africa to destinations across Africa, Europe, Asia, and the Americas. The airline is renowned for its commitment to safety, comfort, and world-class service. SAA has played a vital role in connecting the African continent with the rest of the world and has been a member of the Star Alliance network since 2006.

      The airline operates a modern fleet comprised of Airbus A330, A340, and A320 family aircraft, ensuring a reliable and comfortable travel experience. South African Airways currently boasts a fleet size of approximately 15 aircraft, serving over 30 destinations worldwide. The airline’s focus on customer satisfaction and operational excellence has earned it numerous awards and recognition within the aviation industry. For more information or to book your next flight, visit the official South African Airways website.

      Fleet Size, Destinations & Aircraft Models

      • Fleet Size: Approximately 15 aircraft
      • Destinations: Over 30 international and regional destinations
      • Aircraft Models: Airbus A330-300, A340-600, A320-200, A319-100

      Air Passenger Rights & Compensation for Delayed or Cancelled Flights

      If your South African Airways flight is delayed or cancelled, you may be entitled to compensation under the European Union’s passenger rights regulations, specifically EU 261/2004 (commonly referred to as EC 261). These regulations protect passengers traveling on flights departing from any airport within the European Union, regardless of the airline. Additionally, if you are flying to the EU on a South African Airways flight originating outside the EU, your rights under EU 261 apply only if the airline is EU-based. Since SAA is not an EU airline, EC 261 applies only to flights departing from EU airports.

      Compensation amounts under EU 261 depend on the flight distance and circumstances:

      • For flights up to 1,500 km: up to €250 per passenger
      • For flights between 1,500 km and 3,500 km: up to €400 per passenger
      • For flights over 3,500 km: up to €600 per passenger
      Compensation is typically available if your flight is delayed by more than 3 hours at arrival, cancelled without sufficient notice, or if you are denied boarding due to overbooking. The airline is also required to provide care and assistance, such as meals, refreshments, and accommodation if necessary.

      How Voos Can Assist with Your Compensation Claim

      If your South African Airways flight was delayed or cancelled, Voos can review your claim and, if eligible, pursue it with the airline on your behalf. Our service is risk-free – fees are only charged if your claim is successful. Depending on your specific case, compensation of up to €600 per person may be possible.

      • Gather your flight number and booking details
      • Keep your boarding pass or e-ticket
      • Document communications with the airline
      • Check your eligibility for compensation today

      Don’t miss your chance to claim compensation for flight delays, cancellations, or denied boarding with South African Airways. Voos makes the compensation process simple and hassle-free, ensuring you receive what you’re entitled to under EU 261 regulations.

      Latest Flights delays and cancellations for South African Airways

      Other airports where we can help you get compensation:

      Ready to check your compensation?

      It only takes one minute. No documents needed.

      Start Your Claim
      Claim Now