Air Passenger Rights at Shanghai Pudong International Airport
If your flight from Shanghai Pudong International Airport (PVG) to the EU was delayed or cancelled, you may be entitled to compensation under EU Regulation 261/2004 (EU 261/EC 261). This regulation protects passengers on flights departing from an EU airport, or arriving in the EU with an EU-based airline. For flights from PVG to the EU, you are eligible to claim compensation if your airline is based in the EU and your flight meets the criteria for delay or cancellation.
Compensation amounts are determined by the distance of your flight and the length of the delay. For flights over 3,500 kilometers (such as most intercontinental routes from PVG to Europe), compensation can reach up to €600 per person if your delay exceeds three hours at the final destination. For flights between 1,500 and 3,500 kilometers, compensation may be up to €400, and for flights less than 1,500 kilometers, up to €250. These rights apply if the disruption was not caused by extraordinary circumstances such as severe weather or air traffic control strikes.
If your flight was cancelled, the airline must offer you a choice between a refund or re-routing to your final destination. Additionally, you may be entitled to care, including meals, refreshments, and accommodation if necessary. It is important to keep your travel documents, boarding pass, and any communication from the airline to support your claim.
Example: If your Lufthansa flight from Shanghai Pudong International Airport to Frankfurt was delayed by more than three hours due to a technical issue, you could claim up to €600 in compensation under EU 261/EC 261.
How Voos Can Assist with Your Compensation Claim
If your flight from Shanghai Pudong International Airport was delayed or cancelled, Voos can review your claim and, if eligible, pursue it with the airline on your behalf. Our service is risk-free – fees are only charged if your claim is successful. Depending on your specific case, compensation of up to €600 per person may be possible.
- Gather your flight number and booking details
- Keep your boarding pass or e-ticket
- Document communications with the airline
- Check your eligibility for compensation today
Don’t miss your chance to claim compensation for delayed or cancelled flights from Shanghai Pudong International Airport. EU 261/EC 261 ensures air passengers are protected, and Voos is here to help you receive what you are owed.
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