O.R. Tambo International Airport (JNB) Overview

O.R. Tambo International Airport, located in Kempton Park, Gauteng, serves as the primary airport for Johannesburg and is the busiest airport in Africa. Named after anti-apartheid politician Oliver Reginald Tambo, the airport is a major gateway for international and domestic flights across South Africa and beyond. The airport features modern facilities, multiple terminals, and a wide range of passenger services, including dining, shopping, and lounges.

JNB is a crucial hub for connecting flights throughout southern Africa and is the main base for several leading airlines. The airport is renowned for its efficient operations and high safety standards. It is situated approximately 23 kilometers east of Johannesburg’s city center, making it easily accessible for travelers. Nearby city centers include Sandton, Pretoria, and Boksburg. O.R. Tambo International Airport is also well connected to the broader Gauteng province, making it a preferred choice for both business and leisure travelers.

• Air Traffic Ranking: Busiest airport in Africa, ranking 1st on the continent. Globally, it is among the top 40 busiest airports by passenger numbers.
• Top Airlines Operating: South African Airways, British Airways, Ethiopian Airlines, Lufthansa, Egyptair.
• Local Time Zone: South Africa Standard Time (SAST), UTC+2
• Distance to City Center: Approximately 23 km to Johannesburg city center
• Nearby Areas: Sandton, Pretoria, Boksburg, Kempton Park
• Transportation: Gautrain high-speed rail, airport shuttle buses, metered taxis, car rentals, and app-based ride services like Uber and Bolt
• Terminals:
  • Terminal A (International): South African Airways, British Airways, Lufthansa, Egyptair
  • Terminal B (Domestic): South African Airways, British Airways
• Official Website: www.airports.co.za/airports/or-tambo-international

Air Passenger Rights at O.R. Tambo International Airport

If your flight from O.R. Tambo International Airport (JNB) is delayed, cancelled, or overbooked, you may be entitled to compensation under EU Regulation 261/2004 (EU 261/EC 261) if your flight is operated by an EU airline or if your journey began in the European Union. This regulation protects passengers and ensures fair treatment in case of flight disruptions such as cancellations, long delays, or denied boarding.

To qualify for compensation, your flight must either depart from an EU country or arrive in the EU with an EU-based carrier. The compensation amounts are determined by the distance of your flight:

• For flights up to 1,500 km: €250 per passenger
• For flights between 1,500 km and 3,500 km: €400 per passenger
• For flights over 3,500 km: €600 per passenger

If your flight from O.R. Tambo International Airport to an EU destination is delayed by more than three hours or cancelled on short notice, you may be eligible for compensation. You are also entitled to care, including meals, refreshments, and accommodation if necessary, depending on the length of the delay.

Compensation claims are valid for flights that were scheduled to depart from the EU, or for flights to the EU operated by an EU airline. For example, if you travel from Johannesburg to London with a European carrier and your flight is delayed or cancelled, you can claim compensation under EU 261/EC 261. However, if you are flying to the EU with a non-EU airline, the regulation applies only if your journey started in an EU country.

How Voos Can Assist with Your Compensation Claim

If your flight from O.R. Tambo International Airport was delayed or cancelled, Voos can review your claim and, if eligible, pursue it with the airline on your behalf. Our service is risk-free – fees are only charged if your claim is successful. Depending on your specific case, compensation of up to €600 per person may be possible.

• Gather your flight number and booking details
• Keep your boarding pass or e-ticket
• Document communications with the airline
• Check your eligibility for compensation today

With Voos, claiming compensation for flight delays or cancellations from O.R. Tambo International Airport is straightforward and hassle-free. Whether you experienced a lengthy delay, a last-minute cancellation, or denied boarding, we can help you assert your air passenger rights and secure the compensation you are entitled to under EU 261/EC 261 regulations.