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Cairo International Airport (CAI) is Egypt’s largest and busiest airport, serving as the main gateway to Cairo and the wider region. Strategically located in Heliopolis, approximately 15 kilometers northeast of central Cairo, it handles millions of passengers annually and connects Egypt to major global destinations. The airport features three main passenger terminals and a seasonal terminal, equipped with modern amenities to ensure a comfortable travel experience.
As a central hub in North Africa, CAI plays a vital role in both domestic and international air travel. The airport is renowned for its efficient services and diverse airline offerings, making it a preferred choice for travelers visiting Egypt for business or leisure. With a strong focus on passenger convenience and safety, Cairo International Airport is committed to providing high-quality services and seamless connectivity.
Cairo International Airport operates in the Eastern European Time Zone (EET), UTC +2.
The airport is located approximately 15 kilometers (about 9 miles) from downtown Cairo.
If you experience a delayed or cancelled flight at Cairo International Airport, you may be entitled to compensation under EU Regulation 261/2004 (commonly known as EU 261 or EC 261), provided your flight was operated by an EU-based airline or departed from an EU airport. This regulation protects passengers traveling within, to, or from the European Union, ensuring they receive care, assistance, and compensation in the event of significant delays, cancellations, or denied boarding.
For flights departing from Cairo International Airport to the EU with an EU airline, or for flights arriving in Cairo from the EU with any airline, passengers may be eligible for compensation. The regulation covers compensation amounts based on the flight distance: up to €250 per person for flights up to 1,500 kilometers, up to €400 for flights between 1,500 and 3,500 kilometers, and up to €600 for flights over 3,500 kilometers. Compensation claims can be made if the delay exceeds three hours upon arrival or if your flight is cancelled without adequate notice.
To strengthen your claim, always keep your boarding pass, booking details, and document any communication with the airline. If you are unsure about your eligibility, Voos can assist by reviewing your case and pursuing compensation on your behalf. Our process is risk-free, and you only pay if your claim is successful.
Remember, flights departing from the EU or operated by an EU carrier to Cairo are covered by EU 261/EC 261. Compensation amounts, depending on the distance, can reach up to €600 per passenger. Protect your rights and claim what you’re owed for delayed or cancelled flights.
If your flight from Cairo International Airport was delayed or cancelled, Voos can review your claim and, if eligible, pursue it with the airline on your behalf. Our service is risk-free – fees are only charged if your claim is successful. Depending on your specific case, compensation of up to €600 per person may be possible.