Check your compensation

Enter your flight details:

      About Shandong Airlines (SC)

      Shandong Airlines (IATA code: SC) is a prominent Chinese airline headquartered in Jinan, Shandong Province. Established in 1994, the airline has become a key player in regional and domestic aviation within China, as well as selected international routes. Shandong Airlines operates with a strong commitment to passenger safety, service quality, and operational efficiency. The airline is a member of the Star Alliance, connecting travelers to a global network of destinations. With its main hub at Jinan Yaoqiang International Airport, it offers convenient connections throughout China and beyond.

      Shandong Airlines has a modern fleet of over 130 aircraft, primarily consisting of Boeing 737-800 and 737 MAX models, ensuring a comfortable and reliable flight experience. The airline serves more than 60 destinations, including major cities in China and select international routes across Asia. Passengers can expect a range of services on board, from in-flight meals to entertainment options, tailored to make each journey enjoyable. For more information or to book your next flight, visit the official Shandong Airlines website.

      Fleet and Destinations

      • Fleet Size: Over 130 aircraft
      • Primary Aircraft Models: Boeing 737-800, Boeing 737 MAX 8
      • Number of Destinations: 60+ (domestic and international)
      • Main Hub: Jinan Yaoqiang International Airport (TNA)

      Air Passenger Rights & Compensation

      If your Shandong Airlines flight is delayed or cancelled, you may be entitled to compensation under certain circumstances. Air passenger rights, especially for flights connected to the European Union, are protected under EU Regulation 261/2004 (commonly referred to as EU 261 or EC 261). These regulations apply if your flight departs from an EU country, or if you are flying into the EU on a European carrier. Since Shandong Airlines is a non-EU airline, EU 261 compensation is applicable only if your journey originates within the EU and your flight is delayed by more than 3 hours or cancelled without sufficient notice.

      Under EU 261, compensation amounts depend on the flight distance:

      • For flights up to 1,500 km: €250 per passenger
      • For flights between 1,500 km and 3,500 km: €400 per passenger
      • For flights over 3,500 km: €600 per passenger
      Compensation eligibility may require that the delay or cancellation was not caused by extraordinary circumstances such as severe weather or air traffic control strikes. If your Shandong Airlines flight from an EU airport was delayed, overbooked, or cancelled, you can claim compensation according to these rules.

      How Voos Can Assist with Your Compensation Claim

      If your flight was delayed or cancelled, Voos can review your claim and, if eligible, pursue it with the airline on your behalf. Our service is risk-free – fees are only charged if your claim is successful. Depending on your specific case, compensation of up to €600 per person may be possible.

      • Gather your flight number and booking details
      • Keep your boarding pass or e-ticket
      • Document communications with the airline
      • Check your eligibility for compensation today

      For detailed information about your rights, compensation amounts, and to start your claim, explore our resources or contact the Voos team for assistance.

      Latest Flights delays and cancellations for Shandong Airlines

      Other airports where we can help you get compensation:

      Other airlines where we can help you get compensation:

      Ready to check your compensation?

      It only takes one minute. No documents needed.

      Start Your Claim
      Claim Now