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      Hong Kong International Airport (HKG) Overview

      Hong Kong International Airport (HKG) is one of Asia’s major aviation hubs, located on the island of Chek Lap Kok. Opened in 1998, it is renowned for its state-of-the-art facilities and efficient passenger services, handling millions of travelers annually. The airport serves as a vital gateway not only for Hong Kong but also for the Greater Bay Area and the wider Asia-Pacific region. HKG is recognized for its extensive network, connecting over 220 destinations worldwide with more than 100 airlines. With its impressive infrastructure, the airport features modern amenities, shopping, dining, and leisure options for passengers. HKG consistently receives accolades for its design, efficiency, and passenger experience, making it a preferred transit and destination airport. Its strategic location and connectivity have established it as a cornerstone for international travel and commerce in Asia.

      In terms of air traffic, Hong Kong International Airport ranks as one of the busiest airports globally and is the top-ranked airport in Asia for cargo traffic. While not located in Europe, HKG stands among the top 10 airports worldwide based on international passenger numbers and cargo throughput. The airport operates in the Hong Kong Time Zone (HKT, UTC+8). It is approximately 34 kilometers (about 21 miles) from Hong Kong city center, with convenient access to major districts such as Tsim Sha Tsui, Central, and Kowloon. Nearby areas include Tung Chung, Lantau Island, and the bustling city of Shenzhen across the border in Mainland China.

      Top Airlines at Hong Kong International Airport

      Official website: www.hongkongairport.com

      Distance to city center: 34 km (21 miles) to Central Hong Kong

      Local time zone: HKT (UTC+8)

      Nearby areas: Tung Chung, Lantau Island, Kowloon, Tsim Sha Tsui, Central, Shenzhen

      Transportation to the City Center

      • Airport Express Train: Fastest option (approx. 24 minutes to Central Station).
      • Public Buses: Extensive network to various districts in Hong Kong.
      • Taxis: Available 24/7 with clear fare systems.
      • Shuttle Services: Hotel and private shuttles operate regularly.
      • Car Rentals: On-site rental agencies available in the arrivals hall.

      Terminal Information

      Hong Kong International Airport consists of two main terminals: Terminal 1 and Terminal 2.

      • Terminal 1: The primary terminal, serving most international flights. Major airlines operating here include Cathay Pacific, Hong Kong Airlines, and many international carriers.
      • Terminal 2: Used mainly for check-in, departures, and some low-cost carriers, such as Hong Kong Express. Terminal 2 is undergoing redevelopment but is expected to offer expanded services upon completion.

      Air Passenger Rights at Hong Kong International Airport

      If your flight from Hong Kong International Airport is delayed or cancelled, you may be entitled to compensation under specific circumstances. For flights departing from HKG to the European Union, or for flights to HKG operated by EU-based airlines, European regulations such as EU 261 and EC 261 may apply. These regulations protect passengers against long delays, cancellations, or denied boarding, granting you the right to claim compensation when eligible.

      Under EU 261 and EC 261, you can claim compensation if your flight was delayed by more than three hours upon arrival, cancelled without sufficient notice, or if you were denied boarding due to overbooking. To qualify, your flight must either depart from an EU airport or arrive in the EU with a European airline. Compensation amounts depend on the distance of your flight: for flights up to 1,500 km, you may be eligible for up to €250 per person; for flights between 1,500 and 3,500 km, up to €400 per person; and for flights over 3,500 km, up to €600 per person. Airlines are also required to provide care, such as meals, refreshments, and accommodation if necessary during extended delays.

      It is important to keep your boarding pass, booking confirmation, and all correspondence with the airline as evidence for your claim. If your flight from Hong Kong International Airport to Europe was delayed or cancelled, check your eligibility for compensation under EU 261/EC 261 today. These rights ensure that you are protected and fairly treated as an air passenger.

      How Voos Can Assist with Your Compensation Claim

      If your flight from Hong Kong International Airport was delayed or cancelled, Voos can review your claim and, if eligible, pursue it with the airline on your behalf. Our service is risk-free – fees are only charged if your claim is successful. Depending on your specific case, compensation of up to €600 per person may be possible.

      • Gather your flight number and booking details
      • Keep your boarding pass or e-ticket
      • Document communications with the airline
      • Check your eligibility for compensation today

      Voos specializes in air passenger rights and compensation claims. Whether your flight was with Cathay Pacific, Hong Kong Airlines, Hong Kong Express, or any other carrier, we can help you claim your compensation efficiently. Use our expertise to ensure your rights are protected after a flight delay or cancellation at Hong Kong International Airport.

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