Chengdu Shuangliu International Airport (CTU) Overview
Chengdu Shuangliu International Airport is one of the busiest aviation hubs in western China, situated approximately 16 kilometers southwest of downtown Chengdu. As a major gateway to the Sichuan province, CTU serves as a crucial connection point for both domestic and international flights. The airport features modern facilities and efficient services, catering to millions of passengers each year. Chengdu Shuangliu International Airport is renowned for its rapid expansion and strategic importance in China's aviation network.
The airport offers a wide range of amenities including shopping, dining, and comfortable lounges for travelers. With its strong focus on customer experience and operational efficiency, CTU continues to attract leading airlines and travelers from around the world. Its proximity to the city center and major business districts makes it a preferred choice for both business and leisure travelers.
Air Traffic Ranking
- Europe: Not ranked (CTU is located in Asia)
- Worldwide: Among the top 30 busiest airports by passenger numbers
Top Airlines Operating at Chengdu Shuangliu
Airport Details
- Local Time Zone: China Standard Time (CST, UTC +8)
- Distance to City Center: 16 km (approx. 10 miles) to Chengdu city center
- Nearby Areas / Closest City Centers: Chengdu, Shuangliu, Xinjin, Wenjiang, Dujiangyan
Transportation from Airport to Chengdu City Center
- Metro Line 10 connects the airport to the central city transit network
- Airport shuttle buses with frequent departures to major city locations
- Taxi and ride-hailing services available 24/7
- Car rental options at both terminals
Terminal Information
Official Airport Website
Visit the official site for real-time flight information and services:
https://en.cdairport.com/
Air Passenger Rights at Chengdu Shuangliu International Airport
Passengers departing from Chengdu Shuangliu International Airport, especially those flying to or from the European Union, may be protected by EU 261/2004 (commonly known as EC 261) regulation in certain circumstances. If your flight was scheduled to depart from an EU airport, or if you were flying into the EU on a European airline from Chengdu, you may be entitled to compensation for flight delays, cancellations, or denied boarding.
Under EU 261, you can claim compensation if your flight arrives at your final destination more than 3 hours late, is cancelled without adequate notice, or if you are denied boarding due to overbooking. The compensation amount depends on the flight distance:
- €250 per passenger for flights up to 1,500 km
- €400 per passenger for flights between 1,500 km and 3,500 km
- €600 per passenger for flights over 3,500 km (such as Chengdu to most European destinations)
To be eligible for compensation under EC 261, your flight must either originate in the EU (regardless of airline), or arrive in the EU on an EU-based carrier. For flights departing from Chengdu to the EU, you must be traveling with a European airline to be covered. If your flight is delayed or cancelled due to extraordinary circumstances (like severe weather or air traffic control strikes), compensation may not apply.
Compensation claims can be made for a range of disruptions, including missed connections and significant schedule changes. Always retain your boarding passes, booking references, and any communication from the airline regarding the disruption.
How Voos Can Assist with Your Compensation Claim
If your flight from Chengdu Shuangliu International Airport was delayed or cancelled, Voos can review your compensation claim and, if eligible, pursue it directly with the airline for you. Our compensation claim service is completely risk-free—fees are only charged if we successfully obtain compensation for you. Depending on your route and circumstances, you could receive up to €600 per passenger under EU regulation.
- Gather your flight number, booking reference, and travel documents
- Keep your boarding pass or e-ticket as proof of travel
- Document all communications with the airline about the delay or cancellation
- Check your eligibility for compensation with Voos today and let us handle the process for you
Remember, claiming your compensation is your right under European law if you experience significant delays, cancellations, or denied boarding. Voos is here to help travelers departing from Chengdu Shuangliu International Airport secure the compensation they deserve after flight disruptions.
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