Transavia Flight Compensation

Claim up to €600 for delayed, cancelled or overbooked Transavia flights

About Transavia

Transavia (IATA: HV), formally Transavia Airlines B.V., is a Dutch low-cost leisure airline and a wholly owned subsidiary of KLM, itself part of the Air France-KLM group. Founded in 1966 and headquartered at Amsterdam Airport Schiphol (AMS), Transavia also operates bases at Rotterdam The Hague Airport (RTM) and Eindhoven Airport (EIN). In 2025 the airline celebrated its 60th anniversary. Transavia operates 50 aircraft from its Dutch and Belgian bases, serving more than 100 destinations focused on Mediterranean, Southern European, and North African leisure routes.

Transavia is in the midst of a significant fleet transformation: it is replacing its entire long-standing Boeing 737 fleet with Airbus A321neo and A320neo aircraft, with the transition expected to be complete by 2031. The first A321neo entered service on 5 January 2024, and Boeing 737 phase-out began in November 2024. The new Airbus aircraft consume up to 15% less fuel and generate over 50% less noise on take-off and landing. The Air France-KLM group order covers 100 aircraft with 60 options. Transavia is distinct from Transavia France (IATA: TO), which is a separate French carrier.

Fleet and Key Facts

How EC 261/2004 Applies to Transavia Flights

Transavia is an EU-registered carrier headquartered in the Netherlands, so EC 261/2004 applies to all flights departing from EU airports and to flights arriving in the EU on Transavia from outside. Since Transavia primarily operates leisure routes within Europe and to the Mediterranean, the vast majority of its flights are fully covered.

How Much Compensation Can You Claim?

Compensation is fixed by regulation and depends on flight distance — not ticket price or cabin class.

For flights over 3,500 km, compensation may be reduced to €300 if the arrival delay is between 3 and 4 hours. Under UK261, the equivalent amounts are £220, £350, and £520.

When Are You Entitled to Compensation?

Flight delays

You are entitled to compensation if your Transavia flight arrived at your final destination 3 or more hours late, the delay was caused by factors within Transavia's control, and the flight was covered by EC 261. The clock starts when the aircraft doors open at your destination.

Flight cancellations

You are entitled to compensation if Transavia cancelled your flight and notified you fewer than 14 days before departure, and no comparable alternative was offered. You always have the right to a full cash refund or rerouting. Note: Transavia cancelled flights in early 2024 after late aircraft deliveries — these passengers were entitled to EC 261 compensation despite the operational nature of the disruption.

Denied boarding

If Transavia denied you boarding against your will — due to overbooking or operational reasons — you are entitled to €250–€600 compensation, plus a full refund or rerouting, plus care at the airport.

Transavia staff strikes

Strikes by Transavia's own employees over internal pay and contract disputes are not considered extraordinary circumstances under EC 261/2004 — Transavia owes compensation when its own staff go on strike. This applies separately to Transavia Holland (HV) and Transavia France (TO) strikes. ATC strikes and third-party airport strikes remain extraordinary circumstances.

Aircraft shortage and late deliveries

In early 2024, Transavia cancelled up to 5% of its scheduled flights because new aircraft were delivered later than planned. An aircraft shortage or late fleet delivery is an operational issue within the airline's control — it is not an extraordinary circumstance and does not remove passengers' compensation rights.

Downgrading

If Transavia moved you to a lower service level for operational reasons, you may be entitled to a partial refund under EC 261 depending on the circumstances.

Your Right to Care During a Delay

These care rights apply even during extraordinary circumstances. Keep all receipts — if Transavia failed to provide care, you can claim reimbursement.

When Is Compensation Not Available?

Transavia does not owe financial compensation when a disruption is caused by genuine extraordinary circumstances:

• Severe weather (storms, heavy crosswinds at destination airports)
• Air traffic control strikes or airspace restrictions
• Airport security incidents or closures
• Political unrest or natural disasters
• Medical emergencies on board
• Bird strikes or externally caused technical damage

How to Claim Transavia Compensation

How Voos Can Help with Your Transavia Claim

Transavia operates a high-frequency leisure network, where disruptions often occur in peak summer season when slots and aircraft are under pressure. Voos handles Transavia claims — including cases involving aircraft shortages, late deliveries, and strikes — to ensure you receive what you are owed.

If your Transavia flight was delayed or cancelled, Voos can review your claim and, if eligible, pursue it with the airline on your behalf. Our service is risk-free – fees are only charged if your claim is successful. Depending on your specific case, compensation of up to €600 per person may be possible.

• Gather your flight number and booking details
• Keep your boarding pass or e-ticket
• Document communications with the airline
• Check your eligibility for compensation today

Frequently Asked Questions