Narita International Airport (NRT) Overview
Narita International Airport is the primary international gateway serving the Greater Tokyo Area in Japan. Located approximately 60 kilometers east of central Tokyo, Narita is the second busiest airport in Japan and plays a crucial role in connecting Japan with cities across the globe. The airport features three passenger terminals, each offering a wide range of facilities, shops, and dining options for travelers. Narita International Airport is renowned for its efficiency, modern infrastructure, and high standard of passenger services.
The airport is a major hub for both domestic and international flights, handling millions of passengers annually. Narita is particularly well-known for its extensive network of transpacific and Asian routes, making it a preferred choice for travelers heading to or from North America and other Asian destinations. Efficient customs and immigration procedures ensure a smooth transit experience. The airport is also recognized for its commitment to passenger comfort and convenience.
Air Traffic Ranking
- Europe Ranking: Not applicable (Narita is in Asia)
- Worldwide Ranking: Among the top 50 busiest airports globally in terms of international passenger traffic
Top Airlines Operating at Narita International Airport
Local Time Zone
Japan Standard Time (JST), UTC +9
Distance to Tokyo City Center
Approximately 60 kilometers (37 miles) from Narita International Airport to central Tokyo (Tokyo Station area).
Nearby Areas and City Centers
- Narita City (7 km)
- Chiba City (40 km)
- Tokyo City Center (60 km)
- Yokohama (90 km)
Transportation from Narita International Airport to Tokyo
- Train: Narita Express (N’EX) and Keisei Skyliner provide fast and direct connections to Tokyo Station and Ueno.
- Bus: Airport Limousine Buses connect the airport to major hotels and districts in Tokyo and Chiba.
- Taxi: Taxis are available 24/7, though fares to central Tokyo can be costly.
- Car Rental: Multiple car rental agencies operate at the airport terminals.
Terminal Information
Official Website
https://www.narita-airport.jp/en/
Air Passenger Rights at Narita International Airport
As a passenger at Narita International Airport, you are protected by international and regional regulations when your flight is delayed or cancelled. If your journey involves a European carrier or departs from an airport within the European Union, you may be eligible for compensation under EU Regulation 261/2004 (commonly referred to as EU 261 or EC 261). This regulation ensures that passengers are compensated for significant delays, cancellations, or denied boarding on flights operated by EU-based airlines, or flights departing from any EU airport, even if the destination is outside the EU.
Under EU 261, compensation may be claimed if your flight from Narita International Airport was operated by a European airline and arrived in the EU, or if you were departing from an EU airport to Narita. The compensation amount depends on the flight distance and the length of the delay upon arrival:
- For flights up to 1,500 km: up to €250 per passenger
- For flights between 1,500 km and 3,500 km: up to €400 per passenger
- For flights over 3,500 km: up to €600 per passenger
To qualify for compensation, your delay must be at least three hours upon arrival, or your flight must have been cancelled without sufficient notice. Extraordinary circumstances, such as severe weather or air traffic control strikes, may exempt airlines from paying compensation. Always keep your boarding pass, booking confirmation, and records of any communications with the airline to support your claim.
Your rights also include care provisions such as meals, refreshments, and accommodation if your delay exceeds a certain threshold. If you are denied boarding due to overbooking, you may also be eligible for compensation.
How Voos Can Assist with Your Compensation Claim
If your flight from Narita International Airport was delayed or cancelled, Voos can review your claim and, if eligible, pursue it with the airline on your behalf. Our service is risk-free – fees are only charged if your claim is successful. Depending on your specific case, compensation of up to €600 per person may be possible.
- Gather your flight number and booking details
- Keep your boarding pass or e-ticket
- Document communications with the airline
- Check your eligibility for compensation today
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