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Denpasar I Gusti Ngurah Rai International Airport (DPS) is the main gateway to the Indonesian island of Bali, located approximately 13 kilometers south of Denpasar, the island’s capital. As the third-busiest airport in Indonesia, DPS serves millions of passengers each year, connecting Bali to numerous international and domestic destinations. The airport is renowned for its modern facilities, efficient services, and its unique Balinese architectural style that welcomes travelers with a local touch right upon arrival.
DPS handles a significant volume of air traffic, regularly ranking among the top airports in Southeast Asia. While it does not hold a ranking in European air traffic statistics, globally, it is one of the busiest airports in the Asia-Pacific region. The airport operates two main terminals—International and Domestic—each equipped with a range of passenger amenities. With its proximity to popular tourist areas such as Kuta, Seminyak, and Nusa Dua, Denpasar Airport is a vital hub for both leisure and business travelers.
Official website: https://bali-airport.com/
If your flight to or from Denpasar International Airport was delayed, cancelled, or overbooked, you may be entitled to compensation under EU Regulation 261/2004 (EU 261) or EC 261, provided your flight meets specific criteria. These regulations apply if your flight departed from an EU airport, or if you flew into Denpasar from the EU with an EU-based airline. For flights originating outside the EU with non-EU carriers, such as many routes at DPS, EU 261 may not apply.
Under EU 261, passengers are eligible for compensation if their flight is delayed by more than three hours, cancelled without at least 14 days’ notice, or if they are denied boarding due to overbooking. The compensation amount depends on the flight distance:
Compensation rights are valid only if the disruption was not caused by extraordinary circumstances, such as severe weather or air traffic control strikes. For many international flights between Bali and Europe, especially with EU carriers, you should check your eligibility under EU 261 for compensation.
If your flight from Denpasar I Gusti Ngurah Rai International Airport was delayed or cancelled, you have the right to care and assistance from your airline, including meals, refreshments, and accommodation if needed. Always retain your boarding pass, booking confirmation, and any correspondence with the airline to support your compensation claim.
If your flight from Denpasar I Gusti Ngurah Rai International Airport was delayed or cancelled, Voos can review your claim and, if eligible, pursue it with the airline on your behalf. Our service is risk-free – fees are only charged if your claim is successful. Depending on your specific case, compensation of up to €600 per person may be possible.
With Voos, claiming compensation for your delayed or cancelled flight from Denpasar Airport is straightforward and hassle-free. Our team will handle the process and maximize your chances of receiving the compensation you deserve.