Air Passenger Rights at Melbourne Airport
If your flight from Melbourne Airport is delayed or cancelled, your rights may depend on your airline, destination, and the regulations governing your journey. For flights departing from Melbourne Airport to destinations within the European Union, or for flights operated by an EU-based airline arriving in the EU, you may be eligible for compensation under the EU 261/2004 regulation (also known as EC 261).
According to EU 261, passengers are entitled to compensation if their flight is delayed by more than 3 hours upon arrival, cancelled without sufficient notice, or if they are denied boarding due to overbooking. The compensation amount is determined by the flight distance:
- €250 for flights up to 1,500 km
- €400 for flights between 1,500 km and 3,500 km
- €600 for flights over 3,500 km (for flights between an EU and non-EU airport)
To be eligible for EU 261 compensation, your flight must either depart from an EU country or be operated by an EU airline arriving in the EU. For example, if you fly from Melbourne to a European city with an EU airline, or if your journey starts within the EU and ends in Melbourne, EU 261 rules may apply. Compensation claims do not apply to flights that do not touch the EU or are operated by non-EU airlines on routes to the EU.
In addition to compensation, airlines must provide care and assistance during long delays, such as meals, refreshments, and hotel accommodation if necessary. Make sure to keep your boarding pass, booking details, and records of all communications with the airline to support your claim.
How Voos Can Assist with Your Compensation Claim
If your flight from Melbourne Airport was delayed or cancelled, Voos can review your claim and, if eligible, pursue compensation from the airline on your behalf. Our service is risk-free – fees are only charged if your claim is successful. Depending on your specific case and flight distance, compensation of up to €600 per person may be possible.
- Gather your flight number and booking details
- Keep your boarding pass or e-ticket
- Document communications with the airline
- Check your eligibility for compensation today
Voos specializes in helping air passengers claim compensation for delayed, cancelled, or overbooked flights from Melbourne Airport and other international airports. Our expert team navigates the legal process on your behalf, ensuring you get the compensation you deserve under EU 261 and EC 261 regulations.
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