Jetstar Airways (JQ) – Airline Overview

Jetstar Airways (JQ) is a prominent low-cost carrier headquartered in Melbourne, Australia, and operates as a subsidiary of the Qantas Group. Established in 2003, Jetstar has rapidly expanded its network, offering affordable travel options for both domestic and international passengers. The airline is known for its no-frills service model, providing essential amenities while maintaining competitive fares. Jetstar Airways serves major Australian cities as well as popular international destinations across Asia and the Pacific region.

With a commitment to safety and efficiency, Jetstar has become a preferred choice for budget-conscious travelers. The airline strives to deliver a seamless booking experience and flexible travel solutions, making air travel accessible to more people. Jetstar continues to invest in its fleet and network, ensuring passengers have access to an extensive range of routes and modern aircraft.

Fleet Size, Destinations, and Aircraft Models

• Fleet Size: Over 70 aircraft in operation
• Destinations: More than 85 destinations across Australia, New Zealand, Asia, and the Pacific
• Aircraft Models: Airbus A320, Airbus A321, Boeing 787 Dreamliner
• Official Website: https://www.jetstar.com/

Air Passenger Rights: Delays, Cancellations, and Compensation

If your Jetstar Airways flight is delayed or cancelled, you may be entitled to compensation, especially if your journey involves the European Union. According to EU Regulation 261/2004 (commonly known as EU 261 or EC 261), passengers are protected in cases of significant disruptions. This regulation applies if your flight departs from an EU country, or if you are arriving in the EU on a Jetstar flight operated by an EU-based carrier. Since Jetstar is not an EU airline, EU 261 applies only when the flight originates from the EU, not when flying into the EU from outside.

Under EC 261, if your Jetstar Airways flight is delayed by more than three hours upon arrival, or if your flight is cancelled without adequate notice, you could be eligible for financial compensation. The amount of compensation depends on the distance of your flight:

• For flights up to 1,500km: €250 per passenger
• For flights between 1,500km and 3,500km: €400 per passenger
• For flights over 3,500km: €600 per passenger

How Voos Can Assist with Your Compensation Claim

If your Jetstar Airways flight was delayed or cancelled, Voos can review your claim and, if eligible, pursue it with the airline on your behalf. Our service is risk-free – fees are only charged if your claim is successful. Depending on your specific case, compensation of up to €600 per person may be possible.

• Gather your flight number and booking details
• Keep your boarding pass or e-ticket
• Document communications with the airline
• Check your eligibility for compensation today

Many air passengers are unaware of their rights under EU 261/EC 261. If your Jetstar Airways flight from the EU was delayed or cancelled, you could be entitled to significant compensation. Voos specializes in helping passengers claim what they are owed, maximizing your chances of a successful outcome.