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      Brussels Airport (BRU) Overview

      Brussels Airport (BRU) serves as the main international gateway to Belgium and is situated in Zaventem, approximately 12 kilometers northeast of Brussels city center. As the largest airport in Belgium, BRU is a crucial hub for both passenger travel and air cargo, connecting the country to numerous global destinations. The airport boasts modern facilities, efficient services, and a well-organized infrastructure, making it a popular choice for travelers throughout Europe.

      Brussels Airport features a single terminal building divided into two main piers, offering a wide range of shopping, dining, and leisure amenities. It operates as a major base for several leading airlines and provides direct flights to cities across Europe, Africa, North America, and Asia. The airport is renowned for its focus on passenger comfort, innovative services, and sustainability initiatives. Whether you’re traveling for business or leisure, Brussels Airport ensures a seamless start or end to your journey.

      Airport Rankings and Key Facts

      • Air Traffic Ranking in Europe: Top 20 busiest airports
      • Worldwide Ranking: Among the top 100 busiest airports globally
      • Local Time Zone: Central European Time (CET, UTC+1), Central European Summer Time (CEST, UTC+2) during daylight saving
      • Distance to Brussels City Center: 12 km (7.5 miles)
      • Nearby Areas / Closest City Centers: Brussels, Zaventem, Diegem, Vilvoorde, Leuven, Mechelen
      • Official Website: www.brusselsairport.be

      Transportation from Brussels Airport to City Center

      • Train: Direct trains from the airport railway station to Brussels Central, North, and South stations (journey time: 15-20 minutes).
      • Bus: Several public bus lines (including Airport Line 12/21) connect the airport to various city destinations.
      • Taxi: Taxis are available 24/7 outside the arrivals hall; approximate fare to city center is €45-€55.
      • Car Rental: Major rental agencies are located in the arrivals hall.
      • Private Shuttle and Rideshare: Pre-booked shuttles and ride-hailing services like Uber are available.

      Terminal Information

      Brussels Airport operates a single terminal building with two main departure piers: Pier A and Pier B.

      Air Passenger Rights at Brussels Airport

      If your flight from Brussels Airport (BRU) is cancelled or delayed, you may be entitled to compensation under EU 261/2004 (commonly referred to as EC 261). This regulation protects passengers departing from any EU airport—including Brussels Airport—or arriving in the EU with an EU-based airline. If your flight was delayed by more than 3 hours, or cancelled at short notice, you could claim compensation, depending on the circumstances.

      To be eligible under EU 261, your flight must either originate from an EU airport, or you must be flying into the EU with an EU-registered airline. Compensation amounts are based on flight distance:

      • €250 per person: For flights up to 1,500 km delayed by 3 hours or more.
      • €400 per person: For flights within the EU over 1,500 km, and all other flights between 1,500 km and 3,500 km delayed by 3 hours or more.
      • €600 per person: For flights over 3,500 km delayed by 3 hours or more (if the delay is less than 4 hours, compensation may be reduced by 50%).

      The regulation also covers denied boarding and missed connections under certain conditions. If your flight is cancelled, the airline must offer you a full refund or re-routing, as well as provide care (meals, refreshments, accommodation if necessary) during your wait. Airlines are exempt from paying compensation only in extraordinary circumstances, such as extreme weather or air traffic control strikes.

      For all eligible Brussels Airport departures, you can check your compensation rights for delays, cancellations, or denied boarding. Remember to keep your flight details, boarding pass, and any communication from the airline, as these will help your claim process.

      How Voos Can Assist with Your Compensation Claim

      If you experienced a delayed or cancelled flight from Brussels Airport, Voos can help you claim the compensation you deserve. Our expert team reviews your case, determines your eligibility, and pursues your claim directly with the airline. Our service is completely risk-free—fees are only charged if your compensation claim is successful. Compensation of up to €600 per passenger may be possible, depending on your flight distance and delay circumstances.

      • Gather your flight number and booking details
      • Keep your boarding pass or e-ticket as evidence
      • Document all communications with the airline
      • Check your eligibility for compensation under EU 261/EC 261 today

      Voos specializes in compensation claims for Brussels Airport passengers. Whether your flight was delayed, cancelled, or you were denied boarding, our team is ready to assist you in securing your rightful compensation under European air passenger rights.

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