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Brussels Airport (BRU) serves as the main international gateway to Belgium and is situated in Zaventem, approximately 12 kilometers northeast of Brussels city center. As the largest airport in Belgium, BRU is a crucial hub for both passenger travel and air cargo, connecting the country to numerous global destinations. The airport boasts modern facilities, efficient services, and a well-organized infrastructure, making it a popular choice for travelers throughout Europe.
Brussels Airport features a single terminal building divided into two main piers, offering a wide range of shopping, dining, and leisure amenities. It operates as a major base for several leading airlines and provides direct flights to cities across Europe, Africa, North America, and Asia. The airport is renowned for its focus on passenger comfort, innovative services, and sustainability initiatives. Whether you’re traveling for business or leisure, Brussels Airport ensures a seamless start or end to your journey.
Brussels Airport operates a single terminal building with two main departure piers: Pier A and Pier B.
If your flight from Brussels Airport (BRU) is cancelled or delayed, you may be entitled to compensation under EU 261/2004 (commonly referred to as EC 261). This regulation protects passengers departing from any EU airport—including Brussels Airport—or arriving in the EU with an EU-based airline. If your flight was delayed by more than 3 hours, or cancelled at short notice, you could claim compensation, depending on the circumstances.
To be eligible under EU 261, your flight must either originate from an EU airport, or you must be flying into the EU with an EU-registered airline. Compensation amounts are based on flight distance:
The regulation also covers denied boarding and missed connections under certain conditions. If your flight is cancelled, the airline must offer you a full refund or re-routing, as well as provide care (meals, refreshments, accommodation if necessary) during your wait. Airlines are exempt from paying compensation only in extraordinary circumstances, such as extreme weather or air traffic control strikes.
For all eligible Brussels Airport departures, you can check your compensation rights for delays, cancellations, or denied boarding. Remember to keep your flight details, boarding pass, and any communication from the airline, as these will help your claim process.
If you experienced a delayed or cancelled flight from Brussels Airport, Voos can help you claim the compensation you deserve. Our expert team reviews your case, determines your eligibility, and pursues your claim directly with the airline. Our service is completely risk-free—fees are only charged if your compensation claim is successful. Compensation of up to €600 per passenger may be possible, depending on your flight distance and delay circumstances.
Voos specializes in compensation claims for Brussels Airport passengers. Whether your flight was delayed, cancelled, or you were denied boarding, our team is ready to assist you in securing your rightful compensation under European air passenger rights.