Comodoro Arturo Merino Benítez International Airport (SCL) Overview

Comodoro Arturo Merino Benítez International Airport, also known as Santiago International Airport, is the largest and busiest airport in Chile. Located approximately 15 kilometers northwest of Santiago’s city center, it serves as the principal gateway to the country and a major hub for South America. The airport is renowned for its modern facilities, efficient operations, and comprehensive services for both international and domestic travelers.

SCL offers a wide range of amenities, including shopping, dining, and comfortable lounges. The airport has undergone significant expansion in recent years, enhancing its capacity and passenger experience. With its strategic location, SCL connects Santiago with major cities across the Americas, Europe, and Oceania. It plays a crucial role in Chile’s tourism and business sectors, supporting millions of passengers annually. The airport is also known for its punctuality and high standards of safety and security.

Air Traffic Ranking

• Europe: Not ranked, as SCL is located in South America.
• Worldwide: Among the top 10 busiest airports in South America, and the busiest in Chile.

Top Airlines Operating at SCL

• LATAM Airlines
• Sky Airline
• JetSMART
• Air France
• Iberia
• American Airlines

Local Time Zone

The local time zone at Comodoro Arturo Merino Benítez International Airport is Chile Standard Time (CLT), UTC -4.

Distance to Santiago City Center

The airport is located approximately 15 kilometers (about 9 miles) northwest of Santiago’s city center.

Nearby Areas and Closest City Centers

• Santiago City Center
• Quilicura
• Pudahuel
• Maipú
• Las Condes

Transportation Methods to the City Center

• Airport shuttle services
• Public buses (Centropuerto, TurBus)
• Taxi and ride-sharing services
• Car rental agencies
• Private transfer services

Terminal Information

• Terminal 1 (Domestic): Serves all domestic flights. Main airlines: LATAM Airlines, Sky Airline, JetSMART.
• Terminal 2 (International): Handles all international flights. Main airlines: LATAM Airlines, Air France, Iberia, American Airlines.

Official Airport Website

Visit the official website: www.nuevopudahuel.cl

Air Passenger Rights at Comodoro Arturo Merino Benítez International Airport (SCL)

If your flight to or from Santiago International Airport (SCL) has been cancelled, delayed, or overbooked, you may be entitled to financial compensation under EU Regulation 261/2004 (EC 261), depending on your flight route and airline. This regulation applies if your flight departed from an EU airport or if you flew into the EU on an EU-based airline. For example, flights from Santiago to Europe with European carriers such as Iberia or Air France are covered.

Under EC 261/2004, compensation for flight delays and cancellations is determined by the distance of your flight and the length of the delay. For flights over 3,500 kilometers (such as Santiago to Paris or Madrid), you may be entitled to compensation of up to €600 per passenger if your delay exceeds three hours or your flight is cancelled without sufficient notice. For flights between 1,500 km and 3,500 km, compensation can reach €400, and for flights under 1,500 km, up to €250. The regulation also provides for assistance such as meals, refreshments, and accommodation when necessary.

To qualify for compensation, the disruption must not have been caused by extraordinary circumstances, such as severe weather or air traffic control strikes. If your flight was delayed, cancelled, or you were denied boarding, you should gather your booking details, boarding passes, and any correspondence from the airline. Being informed of your rights is essential for making a successful claim.

How Voos Can Assist with Your Compensation Claim

If your flight from Comodoro Arturo Merino Benítez International Airport was delayed or cancelled, Voos can review your claim and, if eligible, pursue it with the airline on your behalf. Our service is risk-free: we only charge fees if your claim is successful. Depending on your specific case, compensation of up to €600 per person may be possible for long-haul flights.

• Gather your flight number and booking details
• Keep your boarding pass or e-ticket
• Document communications with the airline
• Check your eligibility for compensation today

Voos specializes in assisting passengers with compensation claims for delayed, cancelled, or overbooked flights at Santiago International Airport and worldwide. Protect your passenger rights and claim the compensation you deserve.