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Hawaiian Airlines (IATA: HA) is the largest and longest-serving airline based in Hawaii, offering both domestic and international flights. Established in 1929, the airline is renowned for its hospitality and commitment to customer satisfaction, consistently ranking among the top carriers for on-time performance. Hawaiian Airlines operates the main hub at Daniel K. Inouye International Airport in Honolulu, with a secondary hub in Kahului, Maui. The airline connects Hawaii to destinations across the United States mainland, Asia, the South Pacific, and Oceania.
The fleet consists of over 60 aircraft, including models such as the Airbus A321neo, Airbus A330-200, and Boeing 717-200. Hawaiian Airlines serves more than 30 destinations, ensuring seamless travel between the Hawaiian Islands and major cities like Los Angeles, Tokyo, Sydney, Auckland, and beyond. The airline is recognized for its commitment to safety, comfort, and the unique Hawaiian spirit that enhances every journey. For more information or to book your next flight, visit the official Hawaiian Airlines website.
Air passengers are protected by a range of regulations when their flights are delayed or cancelled. If your Hawaiian Airlines flight was affected, you may be entitled to compensation under certain circumstances, especially if your flight was departing from an EU airport or operated by an EU-based airline arriving in the EU. This is covered by EU Regulation 261/2004 (commonly referred to as EU 261 or EC 261), which establishes clear rights for passengers facing flight disruptions.
To be eligible for compensation under EU 261, your flight must have either originated within the European Union, or if departing from outside the EU, must be operated by an EU airline and arrive in the EU. As Hawaiian Airlines is not an EU carrier, EU 261 applies only to flights departing from an EU airport. Compensation amounts are determined by the distance of your flight and the length of the delay or nature of the cancellation.
Compensation is generally due if your flight was delayed by more than three hours upon arrival, cancelled without at least 14 days’ notice, or you were denied boarding due to overbooking. There are exceptions, such as extraordinary circumstances (e.g., severe weather, air traffic control strikes), where compensation may not be payable.
In addition to financial compensation, you have the right to care, including meals, refreshments, and accommodation if necessary, depending on the length of your delay. Always keep your boarding pass, booking details, and any communication from the airline to support your compensation claim.
If your Hawaiian Airlines flight was delayed or cancelled, Voos can review your claim and, if eligible, pursue it with the airline on your behalf. Our service is risk-free – fees are only charged if your claim is successful. Depending on your specific case, compensation of up to €600 per person may be possible.
Voos specializes in helping passengers claim their rightful compensation under EU 261 and EC 261 regulations. Whether your Hawaiian Airlines flight originated from the EU and experienced a long delay, cancellation, or denied boarding, our team can help you navigate the process and maximize your chances of a successful claim.