easyJet Flight Compensation

Claim up to €600 for delayed, cancelled or overbooked easyJet flights

About easyJet

easyJet (IATA: U2) is one of Europe's largest low-cost airlines, headquartered at London Luton Airport in the UK. Founded in 1995, the airline has grown to operate an all-Airbus fleet of around 356 aircraft across more than 1,000 routes to over 160 airports in 38 countries. Recognisable by its bright orange livery, easyJet focuses on short-haul and medium-haul European point-to-point routes, serving both leisure and business travellers.

Following Brexit, easyJet established a dedicated EU subsidiary — easyJet Europe — registered and headquartered in Vienna, Austria — to maintain EU operating rights. This means easyJet operates under three AOCs: easyJet UK, easyJet Europe (Austria), and easyJet Switzerland. The airline is actively replacing its older A319 fleet (to be retired by 2030) with new-generation A320neo and A321neo aircraft, with 289 firm orders on the books for delivery through the mid-2030s.

Fleet and Key Facts

How EC 261/2004 and UK261 Apply to easyJet Flights

easyJet's post-Brexit structure is important to understand when assessing your rights. Because easyJet operates three different legal entities — easyJet UK, easyJet Europe (Austria), and easyJet Switzerland — the applicable regulation depends on both the departure country and which entity operated your specific flight.

How Much Compensation Can You Claim?

Compensation is fixed by regulation and depends on flight distance — not ticket price or fare type.

For flights over 3,500 km, compensation may be reduced to €300 if the arrival delay is between 3 and 4 hours. The full €600 applies when the delay exceeds 4 hours. Under UK261, the equivalent amounts are £220, £350, and £520.

When Are You Entitled to Compensation?

Flight delays

You are entitled to compensation if your easyJet flight arrived at your final destination 3 or more hours late, the delay was caused by factors within easyJet's control, and the flight was covered by EC 261 or UK261. The clock starts when the aircraft doors open at your destination — not at departure.

Flight cancellations

You are entitled to compensation if easyJet cancelled your flight and notified you fewer than 14 days before departure, and no comparable alternative was offered. You always have the right to a full cash refund or rerouting, regardless of the notice period or reason for cancellation. easyJet cancelled 551 flights in December 2025 alone — a 30% year-on-year increase — making this a significant area of passenger claims.

Denied boarding

If easyJet denied you boarding against your will — due to overbooking or operational reasons — you are entitled to €250–€600 compensation, plus a full refund or rerouting, plus care at the airport. Voluntarily giving up your seat forfeits your EC 261 compensation rights, though you may negotiate additional compensation with easyJet at the time.

easyJet staff strikes

easyJet pilots and cabin crew have taken industrial action on several occasions. Under European Court of Justice case law, strikes by an airline's own employees over internal pay and contract disputes are not considered extraordinary circumstances — easyJet owes compensation when its own staff go on strike.

Downgrading

If easyJet moved you to a lower cabin class for operational reasons, you are entitled to a partial ticket refund under EC 261:

• Flights up to 1,500 km: 30% of the ticket price
• Flights between 1,500 and 3,500 km: 50% of the ticket price
• Flights over 3,500 km: 75% of the ticket price

Your Right to Care During a Delay

These care rights apply even during extraordinary circumstances such as ATC strikes or bad weather. Keep all receipts — if easyJet failed to provide these, you can claim reimbursement for reasonable expenses.

When Is Compensation Not Available?

easyJet does not owe financial compensation when a disruption is caused by genuine extraordinary circumstances beyond its control:

• Severe weather (storms, heavy snow, dense fog)
• Air traffic control strikes or airspace restrictions
• Airport security incidents or closures
• Political unrest or natural disasters
• Medical emergencies on board
• Bird strikes or externally caused technical damage

How to Claim easyJet Compensation

How Voos Can Help with Your easyJet Claim

easyJet offers a user-friendly online claim portal with a ~75% approval rate for straightforward cases. However, disputed claims — particularly those involving staff shortages or strike-related disruptions — are frequently rejected with "extraordinary circumstances" justifications. Voos ensures claims are submitted correctly and escalated if easyJet pushes back.

If your easyJet flight was delayed or cancelled, Voos can review your claim and, if eligible, pursue it with the airline on your behalf. Our service is risk-free – fees are only charged if your claim is successful. Depending on your specific case, compensation of up to €600 per person may be possible.

• Gather your flight number and booking details
• Keep your boarding pass or e-ticket
• Document communications with the airline
• Check your eligibility for compensation today

Frequently Asked Questions