Hainan Airlines (HU) Overview

Hainan Airlines (HU) is one of the largest and most prominent airlines in China, with headquarters in Haikou, Hainan province. Established in 1993, Hainan Airlines has grown rapidly to become a major player in both domestic and international aviation markets. The airline is renowned for its high-quality service, modern fleet, and commitment to passenger comfort. As a Skytrax 5-Star airline, Hainan Airlines has received numerous awards for its inflight service and operational excellence. The airline operates both short-haul and long-haul routes, connecting China with destinations across Asia, Europe, North America, and beyond. With a strong focus on innovation, Hainan Airlines continues to expand its network and enhance its customer experience. The airline’s dedication to safety and reliability has made it a popular choice among travelers worldwide.

The current fleet size of Hainan Airlines exceeds 220 aircraft, featuring a mix of advanced models such as the Boeing 787 Dreamliner, Boeing 737 series, and Airbus A330. The airline serves over 110 destinations globally, including major cities in Europe, North America, Southeast Asia, and Australia. Hainan Airlines regularly updates its fleet to ensure maximum efficiency and passenger comfort, utilizing modern aircraft equipped with the latest technology. For more information or to book a flight, visit the official Hainan Airlines website.

Fleet, Destinations, and Aircraft Models

• Fleet Size: 220+ aircraft
• Destinations: Over 110 worldwide
• Main Aircraft Models: Boeing 787-9 Dreamliner, Boeing 737-800, Boeing 737 MAX 8, Airbus A330-300, Airbus A330-200

Air Passenger Rights & Compensation for Delayed or Cancelled Flights

As an air passenger, you are protected by regulations that ensure your rights in case of flight disruptions. If your Hainan Airlines flight was delayed or cancelled, especially for flights departing from the European Union (EU) or flights operated by an EU carrier arriving in the EU, you may be entitled to compensation under EU Regulation 261/2004 (EC 261). This regulation applies if your flight originated within the EU, regardless of destination or airline, or if your flight to the EU was operated by an EU-based carrier. Since Hainan Airlines is a non-EU carrier, EC 261 compensation rights apply only when your flight departs from an EU airport.

Under EC 261, if your flight is delayed by more than three hours upon arrival, or cancelled without adequate notice, you could claim compensation. The compensation amount depends on the flight distance:

• Up to 1,500 km: €250 per passenger
• 1,500 km to 3,500 km: €400 per passenger
• Over 3,500 km: €600 per passenger (for flights delayed at least 4 hours)

Additionally, airlines must provide care and assistance, such as meals, refreshments, and accommodation if needed, during long delays. If your flight with Hainan Airlines was delayed or cancelled, keep all documents, such as your boarding pass and booking confirmation, and record all communications with the airline. This will help support your compensation claim.

Compensation claims are valid for up to several years after the incident, depending on the country of departure. Even if you have already accepted vouchers or alternative transport, you may still be entitled to compensation under EC 261.

How Voos Can Assist with Your Compensation Claim

If your Hainan Airlines flight was delayed or cancelled, Voos can review your claim and, if eligible, pursue it with the airline on your behalf. Our service is risk-free – fees are only charged if your claim is successful. Depending on your specific case, compensation of up to €600 per person may be possible.

• Gather your flight number and booking details
• Keep your boarding pass or e-ticket
• Document communications with the airline
• Check your eligibility for compensation today

Voos specializes in helping passengers secure the compensation they deserve after flight delays and cancellations. Our experienced team handles the process from start to finish, ensuring your rights are protected under EU 261 regulations.