About Shanghai Airlines (FM)

Shanghai Airlines (IATA: FM) is a well-established Chinese carrier based in Shanghai, operating as a wholly-owned subsidiary of China Eastern Airlines. Founded in 1985, the airline has developed a strong regional and international presence, offering both domestic and international flights. Its main hubs are at Shanghai Pudong International Airport and Shanghai Hongqiao International Airport, providing convenient connections for travelers throughout Asia and beyond.

The airline is known for its commitment to safety, reliability, and customer service. Shanghai Airlines is a member of the SkyTeam alliance, allowing passengers to benefit from a wide network of codeshare flights and frequent flyer programs. The airline caters to both business and leisure travelers, with a modern fleet and a focus on comfort and efficiency. Shanghai Airlines continues to expand its network and enhance its services to meet evolving passenger needs.

Fleet, Destinations, and Aircraft Models

Shanghai Airlines operates a fleet of approximately 90 aircraft, including models such as the Boeing 737, Boeing 787 Dreamliner, and Airbus A330. The airline serves over 140 destinations, covering major cities across China, East Asia, Southeast Asia, and select international routes. Its modern fleet ensures a comfortable and safe journey for all passengers.

Official Website

For more information, bookings, and customer service, visit the official Shanghai Airlines website.

Air Passenger Rights: Delays, Cancellations, and Compensation

If your Shanghai Airlines flight was delayed or cancelled, you may be entitled to compensation under certain conditions. For flights that depart from an EU airport, or are operated by an EU-based carrier arriving in the EU, your rights are protected by EU Regulation 261/2004 (EC 261). Although Shanghai Airlines is not an EU carrier, EC 261 applies if your flight with Shanghai Airlines originated from an EU airport.

Under EC 261, if your flight is delayed by more than three hours upon arrival, or cancelled without sufficient notice, you may be eligible for compensation. The amount of compensation depends on the distance of your flight:

• For flights up to 1,500 km: €250 per person
• For flights between 1,500 km and 3,500 km: €400 per person
• For flights over 3,500 km: €600 per person

In addition to compensation, passengers may have the right to care, including meals, refreshments, and accommodation if necessary, depending on the length of the delay and the distance of the flight.

How Voos Can Assist with Your Compensation Claim

If your flight was delayed or cancelled, Voos can review your claim and, if eligible, pursue it with the airline on your behalf. Our service is risk-free – fees are only charged if your claim is successful. Depending on your specific case, compensation of up to €600 per person may be possible.

• Gather your flight number and booking details
• Keep your boarding pass or e-ticket
• Document communications with the airline
• Check your eligibility for compensation today

Don’t miss your right to claim compensation for flight delays or cancellations with Shanghai Airlines. Voos is here to help you every step of the way, ensuring a smooth and effective compensation process.