Benito Juárez International Airport (MEX) Overview
Benito Juárez International Airport (Aeropuerto Internacional Benito Juárez) serves as the main international gateway to Mexico City and is the busiest airport in Latin America. Located just 5 kilometers east of Mexico City's historic center, the airport welcomes millions of passengers annually. It is named after Benito Juárez, a former president and national hero of Mexico. The airport operates two passenger terminals and offers a wide range of domestic and international flights, connecting Mexico City to destinations across the Americas, Europe, and beyond.
MEX is known for its extensive route network, modern facilities, and efficient ground transportation options. Travelers benefit from various amenities, including lounges, shopping, and dining. The airport is a major hub for both business and leisure travel, providing seamless connections to the city center and surrounding areas. With its strategic location and robust infrastructure, Benito Juárez International Airport plays a vital role in the region’s air transportation.
Air Traffic Ranking
Benito Juárez International Airport is the largest and busiest airport in Mexico and Latin America. While not ranked among the top airports in Europe, it consistently ranks within the top 30 busiest airports worldwide in terms of passenger traffic.
Top Airlines Operating at Benito Juárez International Airport
Local Time Zone
The local time zone at Benito Juárez International Airport is Central Standard Time (GMT-6).
Distance to Mexico City Center
The airport is approximately 5 kilometers (3 miles) from Mexico City’s central district, making it highly accessible for travelers.
Nearby Areas and Closest City Centers
Benito Juárez International Airport is located in the Venustiano Carranza borough, with quick access to downtown Mexico City, as well as nearby neighborhoods such as Polanco, Condesa, Roma, and Coyoacán. The airport's central location also offers convenient connections to other major cities in the Greater Mexico City area.
Transportation from the Airport to City Center
- Metro: Terminal 1 is connected to Line 5 (Terminal Aérea station) of the Mexico City Metro, providing a fast and affordable way to reach the city center.
- Authorized Taxis: Safe and regulated taxi services are available at both terminals.
- Airport Shuttle Buses: Regular buses connect the airport with various points in Mexico City.
- Private Transfers and Ride-Hailing: Uber and other ride-hailing services operate at the airport.
- Car Rentals: Multiple car rental agencies are available onsite.
Terminal Information
Terminal 1: The larger of the two terminals, Terminal 1 handles the majority of domestic and some international flights. Airlines operating from Terminal 1 include Aeromexico, United Airlines, American Airlines, Volaris, and others.
Terminal 2: Primarily serves as the base for Aeromexico and its SkyTeam partners, as well as select international flights. Airlines like Avianca and Iberia also operate from Terminal 2.
Official Airport Website
Visit the official Benito Juárez International Airport website: https://aicm.com.mx/
Air Passenger Rights at Benito Juárez International Airport
If your flight from Benito Juárez International Airport (MEX) to Europe is delayed or cancelled, you may be entitled to compensation under EU Regulation 261/2004 (EU 261/EC 261), provided your flight is operated by a European airline or is departing from an EU country. EU 261 covers passengers who experience significant delays, cancellations, or denied boarding due to overbooking. To qualify under EU 261, your flight must either depart from an EU member state or arrive in the EU on a European carrier.
Compensation amounts depend on the distance of your flight and the length of the delay:
- For flights up to 1,500 km: up to €250 per passenger
- For flights between 1,500 km and 3,500 km: up to €400 per passenger
- For flights over 3,500 km: up to €600 per passenger
If your flight is delayed by more than 3 hours upon arrival, or is cancelled less than 14 days before departure, you may be eligible for compensation. Airlines must also provide care, including meals, refreshments, and accommodation if necessary, during long delays.
These passenger rights apply to all travelers flying from Benito Juárez International Airport to Europe with a European airline, or on any flight departing from an EU country to MEX. If your flight is delayed or cancelled, always keep your boarding pass, booking confirmation, and any communication from the airline as evidence for your claim.
How Voos Can Assist with Your Compensation Claim
If your flight from Benito Juárez International Airport was delayed or cancelled, Voos can review your claim and, if eligible, pursue it with the airline on your behalf. Our service is risk-free – fees are only charged if your claim is successful. Depending on your specific case, compensation of up to €600 per person may be possible.
- Gather your flight number and booking details
- Keep your boarding pass or e-ticket
- Document communications with the airline
- Check your eligibility for compensation today
At Voos, we specialize in securing flight compensation for passengers affected by delays, cancellations, and denied boarding at Benito Juárez International Airport. Whether your flight was disrupted within Mexico or on a long-haul journey to Europe, our team is ready to help you claim your rightful compensation under EU 261 and EC 261 regulations.
Don’t let flight disruptions go uncompensated. If you have experienced a delay or cancellation at Benito Juárez International Airport, you may be eligible for up to €600 in compensation per passenger, depending on the distance of your flight. Trust Voos to guide you through the process and maximize your claim.
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