About Aeroflot Russian Airlines (SU)

Aeroflot Russian Airlines (SU) is the flag carrier and largest airline of the Russian Federation. Founded in 1923, Aeroflot is one of the world's oldest active airlines and has played a significant role in the history of aviation. The airline operates from its primary hub at Sheremetyevo International Airport in Moscow, offering both domestic and international services. It is renowned for its extensive route network, connecting passengers to major cities across Europe, Asia, North America, and beyond. Aeroflot is a member of the SkyTeam alliance, allowing for seamless connections and benefits with partner airlines. Known for its commitment to passenger comfort and safety, Aeroflot continually modernizes its fleet and enhances its service offerings. The airline is also recognized for its innovative approach to customer service and in-flight experience.

Aeroflot’s modern fleet consists of over 180 aircraft, including models such as the Airbus A320, A321, A330, Boeing 737, and Boeing 777, as well as the Russian-made Sukhoi Superjet 100. The airline serves over 150 destinations worldwide, covering key cities in Europe, Asia, the Americas, and the Middle East. Aeroflot is dedicated to maintaining a young and efficient fleet, ensuring high standards of safety and environmental responsibility. For more information and online services, visit the official Aeroflot website.

Fleet Size, Destinations, and Aircraft

• Fleet Size: Over 180 aircraft
• Destinations: 150+ worldwide
• Main Aircraft Models: Airbus A320, A321, A330, Boeing 737, Boeing 777, Sukhoi Superjet 100

Air Passenger Rights – Delays, Cancellations, and Compensation

As an air passenger, you are protected by robust regulations if your Aeroflot flight is delayed or cancelled. Under EU Regulation 261/2004 (commonly known as EU 261 or EC 261), you may be entitled to compensation if your flight was scheduled to depart from an EU airport, or if you were flying to the EU on an EU-based carrier. For Aeroflot flights, EU 261 applies if your journey originated from an EU country, regardless of your destination, or if you were connecting through the EU on a qualifying flight.

If your Aeroflot flight is delayed by three hours or more upon arrival, or if your flight is cancelled without at least 14 days’ notice, you may be eligible for financial compensation. The amount you can claim depends on the flight distance:

• For flights up to 1,500 km: €250 per passenger
• For flights between 1,500 km and 3,500 km: €400 per passenger
• For flights over 3,500 km: €600 per passenger

Compensation is also available if you are denied boarding due to overbooking, or if you experience missed connections caused by delayed flights. It is important to note that compensation rights under EU 261 do not apply if the disruption was caused by extraordinary circumstances, such as severe weather or air traffic control strikes.

To claim compensation, ensure you have your flight number, booking details, and any communications with Aeroflot regarding the delay or cancellation. Keeping your boarding pass or e-ticket can also strengthen your claim. Passengers are encouraged to act promptly, as time limits may apply to compensation claims.

How Voos Can Assist with Your Compensation Claim

If your Aeroflot flight was delayed or cancelled, Voos can review your claim and, if eligible, pursue it with the airline on your behalf. Our service is risk-free – fees are only charged if your claim is successful. Depending on your specific case, compensation of up to €600 per person may be possible.

• Gather your flight number and booking details
• Keep your boarding pass or e-ticket
• Document communications with the airline
• Check your eligibility for compensation today

With Voos, you can maximize your chances of receiving the compensation you deserve after flight disruptions with Aeroflot Russian Airlines.