Singapore Airlines (SQ) Overview
Singapore Airlines (SQ) is the flag carrier of Singapore, renowned for its exceptional service, luxurious in-flight experience, and extensive global connectivity. Established in 1972, the airline has grown to become one of the world’s most awarded carriers, consistently earning high marks for safety and customer satisfaction. With its hub at Singapore Changi Airport, Singapore Airlines connects Southeast Asia to six continents through an extensive network.
The airline is a member of the Star Alliance, enabling seamless travel across a global route network. Singapore Airlines is celebrated for its innovative cabin products, including the acclaimed Suites, Business Class, and Premium Economy Class. The carrier is committed to sustainability, modernizing its fleet for improved efficiency and reduced emissions. Passengers can expect top-tier amenities, fine dining, and attentive service on every flight.
Fleet and Destinations
- Fleet Size: Over 150 aircraft
- Destinations: More than 130 destinations in over 40 countries
- Aircraft Models: Airbus A350, A380, Boeing 777, Boeing 787 Dreamliner, and more
- Official Website: www.singaporeair.com
Air Passenger Rights & Compensation
If your Singapore Airlines flight is delayed or cancelled, you may be entitled to compensation under EU Regulation 261/2004 (EU261), also known as EC 261. This regulation applies if your flight departed from an EU airport, regardless of your airline, or if your flight arrived in the EU and was operated by an EU-based airline. As Singapore Airlines is not an EU carrier, EU 261 compensation is only valid for flights departing from an EU country.
Under EU261/EC261, if your flight is delayed by more than three hours upon arrival, or if your flight is cancelled without at least 14 days’ notice, you may be eligible for compensation. The compensation amount depends on the distance of your journey:
- Up to 1,500 km: €250 per passenger
- 1,500 km – 3,500 km: €400 per passenger
- Over 3,500 km: €600 per passenger
Compensation claims may be reduced by 50% if the airline offers an alternative flight that arrives within a specified time window. Additionally, if your flight is delayed by more than two hours, you are entitled to care such as meals, refreshments, and accommodation if necessary. These rights apply regardless of your ticket type or fare class.
Remember, extraordinary circumstances such as severe weather or air traffic control strikes may exempt the airline from paying compensation. However, technical problems or operational issues are generally not considered extraordinary. If you believe you are eligible, it is important to gather your flight number, booking details, boarding pass, and any correspondence with the airline to support your claim.
How Voos Can Assist with Your Compensation Claim
If your flight was delayed or cancelled, Voos can review your claim and, if eligible, pursue it with the airline on your behalf. Our service is risk-free – fees are only charged if your claim is successful. Depending on your specific case, compensation of up to €600 per person may be possible.
- Gather your flight number and booking details
- Keep your boarding pass or e-ticket
- Document communications with the airline
- Check your eligibility for compensation today
With Voos, claiming your flight compensation is simple, transparent, and effective. Don’t miss out on your rights – let us help you secure the compensation you deserve after a Singapore Airlines delay or cancellation.
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