About Bangkok Airways (PG)

Bangkok Airways, known by its IATA code PG, is a premier regional airline based in Thailand. Established in 1968, the airline has developed a reputation for providing boutique services and exceptional hospitality to passengers. Headquartered in Bangkok, it operates mainly out of Suvarnabhumi Airport, with a strong presence in Southeast Asia. The airline connects passengers to various popular destinations, both within Thailand and neighboring countries.

Bangkok Airways has been recognized for its high standards of service and attention to passenger comfort. The airline offers exclusive airport lounges for all passengers, regardless of ticket class, and provides complimentary in-flight meals. With a focus on regional connectivity, Bangkok Airways continues to expand its route network and enhance the overall travel experience.

• Fleet Size: 35 aircraft
• Destinations: Over 25 destinations across Thailand and Asia
• Plane Models: Airbus A319, Airbus A320, ATR 72-600
• Official Website: https://www.bangkokair.com/

Air Passenger Rights & Flight Compensation

As a passenger flying with Bangkok Airways, you are entitled to certain rights and compensation in case of flight delays or cancellations, especially when your journey is connected to the European Union. Under the EU Regulation EC 261/2004, commonly referred to as EU 261, travelers may be eligible for compensation if their flight is delayed by more than three hours, cancelled, or if they are denied boarding due to overbooking.

EU 261 applies if your Bangkok Airways flight originates from an EU airport, regardless of the airline’s country of registration. If your flight departs from outside the EU and arrives in the EU, EU 261 compensation rules only apply if the carrier is an EU-based airline. Since Bangkok Airways is not an EU airline, compensation under EU 261 is only available for flights that depart from an EU airport.

Compensation amounts under EU 261 vary depending on the flight distance:

• For flights up to 1,500 km: €250 per passenger
• For flights between 1,500 km and 3,500 km: €400 per passenger
• For flights over 3,500 km: €600 per passenger

If your Bangkok Airways flight from Europe to Asia is delayed by more than three hours on arrival or cancelled without sufficient notice, you may have the right to claim compensation. However, extraordinary circumstances such as severe weather or air traffic control strikes may exempt the airline from paying compensation. Always check the specific details of your case to determine eligibility.

How Voos Can Assist with Your Compensation Claim

If your flight with Bangkok Airways was delayed or cancelled, Voos can review your compensation claim and, if eligible, pursue it with the airline on your behalf. Our service is risk-free – fees are only charged if your claim is successful. Depending on your specific case, compensation of up to €600 per person may be possible.

• Gather your flight number and booking details
• Keep your boarding pass or e-ticket
• Document communications with the airline
• Check your eligibility for compensation today

Claiming compensation for delayed or cancelled flights is your right under EU law. Let Voos handle the process and help you secure the compensation you deserve.