About Congonhas Airport (CGH)

Congonhas Airport, officially known as Aeroporto de Congonhas – Deputado Freitas Nobre, is one of São Paulo’s primary airports and serves as a vital hub for domestic flights within Brazil. Located just 8 kilometers from São Paulo’s vibrant city center, the airport is renowned for its proximity and convenient access to the heart of the city. With its distinctive art deco architecture and well-maintained facilities, Congonhas is a favorite among business travelers and tourists alike.
The airport primarily handles short-haul and regional flights, making it a crucial connector within Brazil’s vast aviation network. Despite its relatively compact size compared to international airports, Congonhas boasts a high volume of traffic and efficient passenger processing. Travelers will find a range of services and amenities, including shops, restaurants, and business facilities. The airport’s strategic location and streamlined operations contribute to its reputation as one of the busiest airports in Brazil.

In terms of air traffic, Congonhas Airport ranks among the top airports in Brazil and South America, consistently handling millions of passengers annually. Globally, it is recognized as one of the busiest city airports, though it does not appear in the top rankings for Europe or worldwide due to its focus on domestic routes. The airport operates in the Brasília Time Zone (BRT, UTC−3), ensuring smooth coordination for travelers across the country.

Top Airlines at Congonhas Airport

• Gol
• Latam
• Azul
• Voepass

Airport Location & Nearby Areas

Congonhas Airport is situated approximately 8 kilometers south of São Paulo’s city center, making it one of the most centrally located airports in Brazil. The closest neighborhoods include Moema, Campo Belo, and Vila Mariana, each offering a variety of accommodations, dining, and local attractions. The airport’s location provides quick access to key business districts and tourist destinations within São Paulo.

Transportation to São Paulo City Center

Travelers can reach São Paulo’s city center from Congonhas Airport by several convenient transportation methods. Options include official airport taxis, app-based ride services, municipal bus lines, and private shuttle transfers. The journey typically takes 20-30 minutes, depending on traffic conditions. Public transportation is also available, connecting the airport to the city’s extensive metro and bus network for budget-friendly travel.

Terminal Information

Congonhas Airport features a single passenger terminal that is organized for efficient domestic operations. The terminal is divided into departure and arrival zones, with all airlines operating from the same building for streamlined check-in and boarding.

• Gol: Domestic flights, check-in on the main floor.
• Latam: Domestic departures, counters located centrally.
• Azul: Regional services, check-in on the arrivals level.
• Voepass: Regional and connecting flights, check-in near the main entrance.

For more detailed terminal maps and information, please visit the official Congonhas Airport website.

Your Air Passenger Rights at Congonhas Airport

If your flight from Congonhas Airport was delayed or cancelled, you may be entitled to compensation under air passenger rights regulations, such as EU 261/2004 and EC 261/2004, if your flight was operated by an EU-based airline or departed from an EU airport. These regulations provide protection for passengers in the event of long delays, cancellations, or denied boarding. To qualify under EU 261, your flight must either depart from an EU country or be operated by an EU airline arriving into the EU. For flights from Brazil to the EU with an EU carrier, or for flights departing from the EU to Congonhas Airport, these rights apply.

Compensation amounts are determined by the length of your flight and the duration of the delay. For flights up to 1,500 kilometers, compensation is up to €250 per person. For flights between 1,500 and 3,500 kilometers, compensation can reach €400 per person. For flights longer than 3,500 kilometers, you may be eligible for up to €600 per person. Compensation is typically due if your arrival is delayed by more than three hours, unless extraordinary circumstances apply. Passengers are also entitled to care, such as meals and accommodation, during extended delays.

If your flight from Congonhas Airport was delayed, cancelled, or you were denied boarding, you should:

• Gather your flight number and booking details
• Keep your boarding pass or e-ticket
• Document all communications with the airline
• Check your eligibility for compensation under EU 261 or EC 261

How Voos Can Assist with Your Compensation Claim

If your flight from Congonhas Airport was delayed or cancelled, Voos can review your claim and, if eligible, pursue it with the airline on your behalf. Our service is risk-free – fees are only charged if your claim is successful. Depending on your specific case, compensation of up to €600 per person may be possible. Voos specializes in handling airline compensation claims, ensuring you receive the compensation you are entitled to under EU 261/2004 and EC 261/2004 regulations.

Don’t let delayed or cancelled flights go uncompensated. Check your eligibility for compensation today and let Voos help you enforce your air passenger rights at Congonhas Airport.