Netaji Subhash Chandra Bose International Airport (CCU) Overview

Netaji Subhash Chandra Bose International Airport, commonly known as Kolkata Airport, is the primary aviation hub serving Kolkata and Eastern India. Located in Dum Dum, approximately 17 kilometers northeast of central Kolkata, it is one of the busiest airports in the country. The airport is named after the renowned Indian freedom fighter, Netaji Subhash Chandra Bose. It handles both domestic and international flights, connecting Kolkata with major cities across Asia, the Middle East, and beyond.

The airport features modern facilities and has undergone extensive renovations to accommodate increasing passenger traffic. It is a vital gateway for travelers heading to the eastern and northeastern parts of India. With a single integrated terminal for both domestic and international operations, CCU ensures a seamless travel experience. The airport provides a variety of amenities, including lounges, shopping, dining, and business services. Its strategic location and comprehensive connectivity make it an essential node in India’s aviation network.

Air Traffic Ranking

• India: Among the top 5 busiest airports in India by passenger volume.
• Asia: Ranked within the top 50 busiest airports in Asia.
• Worldwide: Recognized among the top 100 busiest airports globally.

Top Airlines Operating at CCU

• Air India
• IndiGo
• SpiceJet
• AirAsia India
• Vistara
• Biman Bangladesh Airlines
• Emirates
• Qantas

Essential Information

• Local Time Zone: Indian Standard Time (IST), UTC +5:30
• Distance to City Center: Approximately 17 km to Kolkata city center (Esplanade area)
• Nearby Areas: Dum Dum, Salt Lake City, New Town, Barasat, Howrah

Transportation from the Airport

• Taxi: Pre-paid and app-based taxis available 24/7
• Bus: Public and private buses connect the airport to various city locations
• Metro: The upcoming metro extension will directly link the airport to the city’s metro network
• Car Rentals: Multiple car rental services available at the terminal
• Shuttle Services: Private hotel and travel operator shuttles are accessible

Terminal Information

Netaji Subhash Chandra Bose International Airport features a single integrated terminal (Terminal 2) that handles both domestic and international flights. The terminal is split into two wings: domestic and international.

• Domestic Wing: Major airlines such as IndiGo, SpiceJet, Vistara, and AirAsia India operate from here.
• International Wing: Airlines including Air India, Biman Bangladesh Airlines, Emirates, and Qantas serve international routes.

Official Website

Visit the official airport website for the latest information: www.aai.aero/en/airports/kolkata

Air Passenger Rights at Netaji Subhash Chandra Bose International Airport

If your flight to or from Netaji Subhash Chandra Bose International Airport (CCU) is delayed, cancelled, or overbooked, you may be entitled to compensation under EU Regulation 261/2004 (EU 261 or EC 261), provided certain conditions are met. These passenger rights apply if your flight departs from an EU airport, or if it arrives at an EU airport with an EU-based airline. For flights departing India and arriving in the EU with a European carrier, EC 261 compensation may also be available.

Under EU 261, compensation is determined by the distance of your flight and the length of the delay upon arrival. If your flight is delayed by more than 3 hours, cancelled without sufficient notice, or you are denied boarding, you could be eligible for financial compensation:

• Flights up to 1,500 km: Up to €250 per passenger
• Flights between 1,500 km and 3,500 km: Up to €400 per passenger
• Flights over 3,500 km: Up to €600 per passenger (for non-intra EU flights delayed by at least 4 hours)

These rights ensure you are protected and fairly compensated for significant travel disruptions. Always retain your travel documents, boarding pass, and correspondence with the airline to support your claim.

How Voos Can Assist with Your Compensation Claim

If your flight from Netaji Subhash Chandra Bose International Airport was delayed or cancelled, Voos can review your claim and, if eligible, pursue it with the airline on your behalf. Our service is risk-free – fees are only charged if your claim is successful. Depending on your specific case, compensation of up to €600 per person may be possible.

• Gather your flight number and booking details
• Keep your boarding pass or e-ticket
• Document communications with the airline
• Check your eligibility for compensation today

Remember, even if your flight was operated by airlines such as Air India, IndiGo, or Emirates, you may be eligible for compensation if the flight qualifies under EC 261 rules.

Voos specializes in helping air passengers claim the compensation they deserve for delayed, cancelled, or overbooked flights at Netaji Subhash Chandra Bose International Airport and across the globe.