Stockholm-Arlanda Airport (ARN) Overview
Stockholm-Arlanda Airport (ARN) is the largest international airport in Sweden, serving as the primary gateway to Stockholm and the surrounding region. Located approximately 40 kilometers north of Stockholm city center, the airport connects the Swedish capital with destinations across Europe, Asia, North America, and beyond. Arlanda boasts four terminals, each catering to different airlines and passenger needs, making it a hub for both domestic and international travel. The airport is known for its modern facilities, efficient services, and focus on passenger comfort.
Stockholm-Arlanda Airport consistently ranks among the top 25 busiest airports in Europe and is also one of the top 100 busiest airports worldwide based on passenger numbers. The airport is a key hub for Scandinavian Airlines, but it also hosts major carriers such as British Airways, Lufthansa, All Nippon Airways, Finnair, and Emirates. The airport operates in the Central European Time Zone (CET/CEST), and is well-connected to nearby cities such as Uppsala, Märsta, and Sigtuna.
Location and Transportation
- Distance to Stockholm city center: 40 km (25 miles)
- Closest city centers: Märsta (5 km), Uppsala (35 km), Sigtuna (16 km)
- Transportation methods: Arlanda Express high-speed train (20 minutes to Stockholm), commuter trains, Flygbussarna airport coaches, public buses, taxis, and car rentals.
Terminal Information
Official Website
For up-to-date flight information, airport services, and passenger guides, visit the Stockholm-Arlanda Airport official website.
Air Passenger Rights at Stockholm-Arlanda Airport
As a passenger departing from Stockholm-Arlanda Airport, you are protected by EU Regulation 261/2004 (also known as EU 261 or EC 261) for flights that are delayed, cancelled, or overbooked. This regulation applies to all flights departing from an EU airport, regardless of the airline. It also covers flights arriving to the EU on an EU-based airline. If your flight from Arlanda is delayed by more than three hours, cancelled without sufficient notice, or you are denied boarding due to overbooking, you may be entitled to monetary compensation.
The amount of compensation depends on the flight distance:
- Up to 1,500 km: €250 per passenger
- 1,500 km – 3,500 km: €400 per passenger
- Over 3,500 km: €600 per passenger
Your eligibility for compensation is determined by the reason for the disruption. Extraordinary circumstances, such as severe weather or air traffic control strikes, may exempt airlines from paying compensation. However, technical issues or airline staff shortages are usually not considered extraordinary. To claim compensation, gather your flight details, booking confirmation, and any communication with the airline. Remember, EU 261/EC 261 applies if your flight originated within the EU, or if you are flying into the EU on an EU airline.
How Voos Can Assist with Your Compensation Claim
If your flight from Stockholm-Arlanda Airport was delayed or cancelled, Voos can review your claim and, if eligible, pursue it with the airline on your behalf. Our service is risk-free – fees are only charged if your claim is successful. Depending on your specific case, compensation of up to €600 per person may be possible.
- Gather your flight number and booking details
- Keep your boarding pass or e-ticket
- Document communications with the airline
- Check your eligibility for compensation today
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