Hong Kong Airlines (HX) – Airline Information

Hong Kong Airlines (HX) is a full-service carrier based in Hong Kong, known for its commitment to delivering quality service and a comfortable travel experience. Established in 2006, the airline has grown to become a key player in the Asia-Pacific aviation market. Operating out of its main hub at Hong Kong International Airport, Hong Kong Airlines connects passengers to numerous destinations across Asia and beyond. The airline emphasizes safety, efficiency, and customer satisfaction, making it a popular choice among both business and leisure travelers.

With a modern and efficient fleet, Hong Kong Airlines continues to expand its network and enhance its in-flight offerings. The airline’s frequent flyer program, Fortune Wings Club, rewards loyal customers with a range of benefits. Hong Kong Airlines is also recognized for its environmental initiatives and efforts to minimize its carbon footprint. Whether you are flying for business or leisure, Hong Kong Airlines aims to provide a seamless and enjoyable journey.

Air Passenger Rights & Compensation

As an air passenger, you are protected by strong compensation regulations in the event of flight delays or cancellations, especially if your journey is covered by EU Regulation 261/2004 (commonly known as EU 261 or EC 261). If your Hong Kong Airlines flight originated from an EU country, or if you were flying to the EU on an EU-based carrier, you may be eligible for compensation. However, since Hong Kong Airlines is not an EU-based airline, your rights under EU 261 apply only if your flight departs from an airport within the European Union.

Under EU 261, you may be entitled to compensation if your flight is delayed by more than three hours upon arrival, cancelled without sufficient notice, or if you are denied boarding due to overbooking. The compensation amount depends on the distance of your flight:

• Up to 1,500 km: €250 per passenger
• 1,500 km to 3,500 km: €400 per passenger
• Over 3,500 km: €600 per passenger

These compensation rights apply to flights departing from the EU, regardless of your destination. For example, if your Hong Kong Airlines flight from Paris to Hong Kong is delayed or cancelled, you may be eligible for compensation under EU 261. However, flights departing from Hong Kong to the EU are not covered by this regulation, as Hong Kong Airlines is a non-EU carrier.

In addition to financial compensation, you may also be entitled to care and assistance, such as meals, refreshments, hotel accommodation (if necessary), and transport between the airport and the place of accommodation. Always keep your travel documents and any communication with the airline, as these will support your compensation claim.

How Voos Can Assist with Your Compensation Claim

If your flight was delayed or cancelled, Voos can review your claim and, if eligible, pursue it with the airline on your behalf. Our service is risk-free – fees are only charged if your claim is successful. Depending on your specific case, compensation of up to €600 per person may be possible.

• Gather your flight number and booking details
• Keep your boarding pass or e-ticket
• Document communications with the airline
• Check your eligibility for compensation today

With Voos, claiming your flight compensation is simple and hassle-free. Our experts handle all the paperwork and negotiations, maximizing your chances of a successful outcome. Don’t miss your right to compensation for delayed or cancelled flights – let Voos help you get what you deserve.