About LOT Polish Airlines (LO)

LOT Polish Airlines (LO) is the national flag carrier of Poland, with its main hub at Warsaw Chopin Airport. Established in 1929, LOT is one of the world’s oldest airlines still in operation. The airline is recognized for its extensive European and intercontinental network, connecting passengers from Poland and Central Europe to destinations worldwide. LOT offers a wide range of services for both leisure and business travelers, with a focus on comfort and customer satisfaction.

The airline is a member of the Star Alliance, allowing for seamless travel and connectivity with partner carriers. LOT Polish Airlines is known for its modern fleet and commitment to safety. The airline continues to expand its route network, offering direct flights to North America, Asia, and the Middle East. With its Polish hospitality, LOT strives to deliver a memorable travel experience for all passengers.

Fleet Size, Destinations, and Aircraft Models

LOT Polish Airlines operates a fleet of over 75 aircraft, including modern models such as the Boeing 787 Dreamliner, Boeing 737, Embraer E-Jets (E170, E175, E190, E195), and Bombardier Dash 8 Q400. The airline serves more than 120 destinations across Europe, North America, Asia, and the Middle East. LOT’s long-haul fleet primarily consists of Boeing 787 Dreamliners, which are used for transatlantic and intercontinental routes.

The network covers major cities such as London, New York, Chicago, Toronto, Beijing, Seoul, and Tel Aviv, as well as numerous regional destinations throughout Europe. LOT continues to modernize its fleet and expand its reach, providing efficient and reliable service to its passengers.

Official Website

For more information, visit the official LOT Polish Airlines website: www.lot.com

Air Passenger Rights & Compensation for Delays and Cancellations

If your LOT Polish Airlines flight is delayed or cancelled, you may be entitled to compensation under EU Regulation 261/2004 (EC 261). This regulation applies to flights departing from any airport within the European Union (EU), as well as flights operated by LOT Polish Airlines from outside the EU to the EU, since LOT is an EU-based carrier. Compensation is not dependent on your citizenship but on the flight route and airline’s country of registration.

Under EU 261, passengers have rights to care (such as meals, refreshments, and accommodation) during delays of more than two hours, and the right to reimbursement or re-routing after significant delays or cancellations. If your flight is delayed by more than 3 hours on arrival, cancelled less than 14 days before departure, or you are denied boarding due to overbooking, you may be eligible for financial compensation, unless the disruption was caused by extraordinary circumstances (such as severe weather or air traffic control strikes).

• Flights up to 1,500 km: €250 per passenger
• Flights between 1,500 km and 3,500 km: €400 per passenger
• Flights over 3,500 km: €600 per passenger (for non-internal EU flights delayed by over 4 hours)

To claim compensation, your flight must have departed from an EU airport, or arrived in the EU on an EU-based airline such as LOT Polish Airlines. For example, a flight from Warsaw to New York, or New York to Warsaw with LOT would be covered, but a flight from New York to Warsaw with a non-EU carrier would not.

Compensation claims are valid for delays, cancellations, or denied boarding not caused by extraordinary circumstances. You have the right to request written information about your rights from the airline at the airport.

How Voos Can Assist with Your Compensation Claim

If your flight was delayed or cancelled, Voos can review your claim and, if eligible, pursue it with the airline on your behalf. Our service is risk-free – fees are only charged if your claim is successful. Depending on your specific case, compensation of up to €600 per person may be possible.

• Gather your flight number and booking details
• Keep your boarding pass or e-ticket
• Document communications with the airline
• Check your eligibility for compensation today

LOT Polish Airlines passengers are encouraged to claim their rights under EU 261 for any eligible delay or cancellation, ensuring fair compensation for travel disruptions.