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      Copa Airlines (CM) – General Information

      Copa Airlines, recognized by its IATA code CM, is the flag carrier of Panama and a prominent airline in Latin America. Established in 1947, Copa Airlines has built a strong reputation for reliability and punctuality, connecting passengers between North, Central, and South America. Its main hub is Tocumen International Airport in Panama City, which serves as a strategic gateway for international travel throughout the Americas.

      The airline is a member of the Star Alliance, offering passengers access to an extensive global network. Copa Airlines is known for its modern fleet, efficient service, and commitment to safety. With a focus on customer satisfaction, it provides a range of in-flight amenities and loyalty benefits through its ConnectMiles program. Copa Airlines continues to expand its reach and enhance its services to meet the evolving needs of travelers.

      Fleet Size, Destinations, and Aircraft Models

      • Fleet Size: Over 90 aircraft
      • Destinations: More than 80 destinations across 33 countries in the Americas and the Caribbean
      • Main Aircraft Models: Boeing 737-700, Boeing 737-800, Boeing 737 MAX 9, and Embraer 190

      For more details, visit the official Copa Airlines website: www.copaair.com

      Air Passenger Rights: Delays, Cancellations & Compensation

      As a passenger, you have important rights in the event of delayed or cancelled flights. Under EU Regulation 261/2004 (commonly referred to as EU 261 or EC 261), travelers are entitled to compensation if their flight is cancelled or delayed by more than three hours, provided certain conditions are met. This regulation applies if your flight with Copa Airlines originated from an airport within the European Union, regardless of the airline’s country of registration. If your Copa Airlines flight departed from outside the EU, EU 261 compensation rights do not apply unless the flight was operated by an EU-based carrier.

      Compensation amounts under EU 261/EC 261 are as follows:

      • €250 per person for flights up to 1,500 km
      • €400 per person for flights between 1,500 km and 3,500 km
      • €600 per person for flights over 3,500 km
      The compensation covers cases of significant delays (over 3 hours on arrival), cancellations without at least 14 days’ notice, or denied boarding due to overbooking. Passengers are also entitled to care (meals, refreshments, and accommodation if necessary) and reimbursement or re-routing options. It is important to note that compensation may not be available in cases of extraordinary circumstances, such as severe weather or air traffic control strikes.

      How Voos Can Assist with Your Compensation Claim

      If your Copa Airlines flight was delayed or cancelled, Voos can review your compensation claim and, if eligible, pursue it with the airline on your behalf. Our service is risk-free – fees are only charged if your claim is successful. Depending on your specific case, compensation of up to €600 per person may be possible.

      To get started, gather your flight number and booking details, keep your boarding pass or e-ticket, and document all communications with Copa Airlines. Check your eligibility for compensation today and let Voos help you assert your passenger rights.

      Quick Facts
      • Airline: Copa Airlines (CM)
      • Country: Panama
      • Alliance: Star Alliance
      • Main Hub: Tocumen International Airport (PTY)
      • Fleet Size: 90+
      • Destinations: 80+
      • Website: www.copaair.com
      Compensation Highlights
      • Up to €600 compensation per passenger
      • Applicable for delays over 3 hours
      • Applicable for cancellations within 14 days of departure
      • Distance-based compensation: 1,500 km, 3,500 km, 3,500+ km
      • Rights under EU 261/EC 261 for flights departing the EU

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