Austin Bergstrom International Airport (AUS) Overview

Austin Bergstrom International Airport (AUS) is the principal airport serving the vibrant city of Austin, Texas. Renowned for its modern facilities and efficient layout, AUS has become a key gateway to Central Texas, catering to millions of passengers annually. The airport is located approximately 8 kilometers (5 miles) southeast of downtown Austin, making it easily accessible for both leisure and business travelers.

AUS features a single main terminal, the Barbara Jordan Terminal, which handles both domestic and international flights. The airport is highly regarded for its local flair, from live music performances to showcasing regional cuisine and art. With a focus on sustainability and passenger comfort, Austin Bergstrom International Airport continues to expand and upgrade its services. Travelers benefit from a wide range of transportation options to and from the city center, including buses, taxis, and ride-sharing. The airport's strategic location also places passengers within easy reach of other nearby cities such as Round Rock, Pflugerville, and San Marcos.

Air Traffic Ranking

• North America: Among the top 35 busiest airports in the United States by passenger numbers.
• Worldwide: Ranked within the top 100 busiest airports globally.

Top Airlines Operating at AUS

• American Airlines
• Delta Air Lines
• United Airlines
• Southwest Airlines
• British Airways
• Alaska Airlines
• JetBlue Airways

Local Time Zone

Austin Bergstrom International Airport operates on Central Time Zone (CT), which is UTC -6:00 (Standard Time) and UTC -5:00 (Daylight Saving Time).

Distance to City Center

The airport is situated approximately 8 kilometers (5 miles) from downtown Austin, providing a short travel time of about 15-20 minutes by car or taxi.

Nearby Areas

• Downtown Austin
• Round Rock
• Pflugerville
• San Marcos
• Cedar Park
• Georgetown

Transportation from Airport to City Center

• Capital Metro Bus: Route 20 provides direct service to downtown Austin.
• Taxis: Readily available curbside at the terminal.
• Ride-Sharing: Services like Uber and Lyft operate from designated pick-up zones.
• Car Rentals: Rental agencies are located onsite at the airport.
• Airport Shuttles: Private and hotel shuttles are available by reservation.

Terminal Information

Austin Bergstrom International Airport primarily operates through one main terminal, the Barbara Jordan Terminal. All major airlines, including American Airlines, Delta Air Lines, United Airlines, Southwest Airlines, and British Airways, operate from this terminal. The South Terminal, a separate facility, serves select low-cost carriers and charter flights.

Official Website

Visit the official airport website for the latest information: www.austintexas.gov/airport

Air Passenger Rights at Austin Bergstrom International Airport

If your flight from Austin Bergstrom International Airport is delayed or cancelled, you may be entitled to compensation under EU Regulation 261/2004 (EC 261), provided your flight was operated by an EU airline or was departing for the EU. According to EU 261, passengers are protected in cases of significant delays, cancellations, or denied boarding. It’s important to note that EC 261 applies if your flight departs from an EU airport, or if you are flying into the EU on an EU-based airline.

The compensation amount is determined by the flight distance and the length of the delay upon arrival. For flights up to 1,500 kilometers, compensation can be up to €250 per passenger. For flights between 1,500 and 3,500 kilometers, the compensation is up to €400. For flights over 3,500 kilometers, compensation can reach up to €600 per passenger. Compensation is typically owed if your delay exceeds three hours, or if your flight is cancelled within 14 days of departure, except for extraordinary circumstances.

To claim compensation, retain your boarding pass, booking details, and all communication with the airline. Voos can assist you in checking your eligibility and pursuing your compensation claim, making the process hassle-free.

How Voos Can Assist with Your Compensation Claim

If your flight from Austin Bergstrom International Airport was delayed or cancelled, Voos can review your claim and, if eligible, pursue it with the airline on your behalf. Our service is risk-free – fees are only charged if your claim is successful. Depending on your specific case, compensation of up to €600 per person may be possible.

• Gather your flight number and booking details
• Keep your boarding pass or e-ticket
• Document communications with the airline
• Check your eligibility for compensation today