SriLankan Airlines (UL) Overview

SriLankan Airlines (UL) is the national carrier of Sri Lanka, renowned for its warm hospitality and high standards of service. Established in 1979, the airline has steadily grown its network across Asia, the Middle East, Europe, and Australia. Operating from its main hub at Bandaranaike International Airport in Colombo, SriLankan Airlines connects travelers to a wide variety of destinations. The airline is a member of the oneworld alliance, providing passengers with seamless travel options and benefits across partner airlines. Known for its modern fleet, SriLankan Airlines places a strong emphasis on safety, comfort, and customer satisfaction. The airline also offers a robust frequent flyer program, FlySmiLes, rewarding loyal passengers with exclusive benefits. With a commitment to sustainability and innovation, SriLankan Airlines continues to enhance its global presence.

The SriLankan Airlines fleet consists of approximately 24 aircraft, including Airbus A320, A321, and A330 models. These modern planes serve over 110 destinations in 51 countries, ensuring broad connectivity for both leisure and business travelers. The airline is continuously updating its fleet to maintain high standards of safety and efficiency. For more information, visit the official SriLankan Airlines website.

Fleet Size, Destinations, and Aircraft Models

• Fleet Size: 24 aircraft
• Main Aircraft Models: Airbus A320, A321, A330-200, A330-300
• Number of Destinations: Over 110 in 51 countries
• Alliance: oneworld

Air Passenger Rights: Compensation for Delayed and Cancelled Flights

As a passenger flying with SriLankan Airlines, you are protected by air passenger rights, particularly if your journey is linked to the European Union. Under EU Regulation 261/2004 (commonly referred to as EC 261 or EU 261), you may be entitled to compensation for significant flight delays, cancellations, or denied boarding. This regulation applies if your flight departs from an EU airport, or if you arrive in the EU on a flight operated by an EU-based airline. Since SriLankan Airlines is not an EU carrier, EC 261 applies only when your flight originates from an EU airport.

If your SriLankan Airlines flight is delayed by more than three hours upon arrival, or is cancelled without sufficient notice, you could be eligible for compensation. The amount depends on the distance of your flight:

• Up to 1,500 km: €250 per passenger
• 1,500 km to 3,500 km: €400 per passenger
• Over 3,500 km: €600 per passenger

Compensation under EC 261 may not apply in extraordinary circumstances such as severe weather or air traffic control strikes. However, technical issues or operational problems are typically not considered extraordinary, and you may still be eligible for compensation. Always check your eligibility if your SriLankan Airlines flight from an EU airport is delayed or cancelled.

How Voos Can Assist with Your Compensation Claim

If your SriLankan Airlines flight was delayed or cancelled, Voos can review your claim and, if eligible, pursue it with the airline on your behalf. Our service is risk-free – fees are only charged if your claim is successful. Depending on your specific case, compensation of up to €600 per person may be possible.

• Gather your flight number and booking details
• Keep your boarding pass or e-ticket
• Document communications with the airline
• Check your eligibility for compensation today

Voos specializes in helping air passengers understand and exercise their rights under EU 261. Our expert team ensures that your claim is handled efficiently, maximizing your chances of receiving the compensation you deserve for your SriLankan Airlines flight disruption.