Tway Airlines (TW) Overview

Tway Airlines (TW) is a prominent low-cost carrier based in South Korea, well-known for connecting passengers to a variety of destinations throughout Asia. Founded in 2010, Tway Airlines has carved out a strong presence in the budget travel market, focusing on providing affordable and reliable air travel options. The airline operates from its main hub at Gimpo International Airport, with secondary bases at Incheon and Daegu. Tway Airlines has consistently expanded its network, offering both domestic and international flights to destinations in Japan, China, Vietnam, the Philippines, and more.

With a focus on safety, efficiency, and customer satisfaction, Tway Airlines continues to grow its fleet and route network. The airline is recognized for its straightforward booking process, friendly service, and punctual departures, making it a popular choice for both leisure and business travelers. Passengers can enjoy a variety of onboard services and flexible fare options tailored to their needs. For more details or to book a flight, visit the official Tway Airlines website: www.twayair.com.

Fleet, Destinations, and Aircraft Models

Tway Airlines operates a modern fleet of over 25 aircraft, primarily consisting of Boeing 737-800 and the newer Boeing 737 MAX 8 models. The airline serves more than 40 destinations, including major cities across South Korea, Japan, China, Taiwan, Vietnam, Thailand, and the Philippines. Tway Airlines is continually updating its fleet to ensure safety, comfort, and environmental efficiency for its passengers.

Air Passenger Rights & Compensation – EU 261/EC 261

If your Tway Airlines flight is delayed or cancelled, you may be entitled to compensation under EU Regulation 261/2004 (EU 261 or EC 261), depending on the route and circumstances. This regulation applies if your flight originated from an EU airport, regardless of the airline’s nationality. For flights operated by Tway Airlines departing from outside the EU to the EU, compensation rights under EU 261 do not apply, as Tway Airlines is not an EU-based carrier. However, for any Tway Airlines flight that departs from an EU country, you are protected by these regulations.

Under EU 261, passengers experiencing delays of more than 3 hours upon arrival, flight cancellations, or denied boarding due to overbooking may be eligible for compensation. The compensation amount depends on the flight distance:

• For flights up to 1,500 km: up to €250 per passenger
• For flights between 1,500 km and 3,500 km: up to €400 per passenger
• For flights over 3,500 km: up to €600 per passenger

In addition to compensation, you may be entitled to care such as meals, refreshments, and accommodation depending on the length of the delay.

If your flight was delayed or cancelled, it is important to keep your boarding pass, booking confirmation, and any communication with the airline. These documents will help support your compensation claim. Even if the airline offers vouchers or alternative flights, you may still be entitled to monetary compensation under EU 261, provided the disruption was not due to extraordinary circumstances such as severe weather or air traffic control strikes.

How Voos Can Assist with Your Compensation Claim

If your Tway Airlines flight was delayed or cancelled, Voos can review your claim and, if eligible, pursue it with the airline on your behalf. Our service is risk-free – fees are only charged if your claim is successful. Depending on your specific case, compensation of up to €600 per person may be possible.

To begin your compensation claim process:

• Gather your flight number and booking details
• Keep your boarding pass or e-ticket
• Document all communications with Tway Airlines
• Check your eligibility for compensation today

Voos is committed to ensuring passengers receive the compensation they deserve for flight delays and cancellations under EU 261/EC 261 regulations.