Esenboğa International Airport (ESB) Overview

Esenboğa International Airport (ESB) is the primary international gateway serving Ankara, the capital city of Turkey. Located approximately 28 km northeast of Ankara’s city center, ESB handles both domestic and international flights, offering modern passenger amenities and efficient services. The airport is a key hub for travel within Turkey and to destinations across Europe, the Middle East, and Asia.

Transportation from Esenboğa Airport to Ankara City Center

• Airport Shuttle (Havaş): Frequent shuttle buses connect the airport with key city locations.
• Municipal Buses (EGO): Public bus services provide economical transportation.
• Taxi: Taxis are available 24/7 outside the terminal.
• Car Rental: Multiple car rental companies operate at the airport.
• Private Transfers: Pre-booked private cars and ride-sharing options are available.

Terminal Information

Esenboğa International Airport has a single, modern terminal complex that handles both domestic and international flights. The terminal is divided into Domestic and International sections, offering a wide range of services and amenities.

• Domestic Terminal:
  • Turkish Airlines
  • AnadoluJet
  • Pegasus Airlines
• International Terminal:
  • Turkish Airlines
  • Lufthansa
  • flydubai
  • Pegasus Airlines

Official Website

For additional details, real-time flight information, and passenger services, visit the official Esenboğa International Airport website.

Air Passenger Rights at Esenboğa International Airport (ESB)

If your flight from Esenboğa International Airport is delayed or cancelled, you may be entitled to compensation under EU Regulation 261/2004 (EU 261/EC 261). These regulations protect passengers departing from airports within the EU, and for flights operated by EU-based airlines arriving into the EU from non-EU countries.

Eligibility for Compensation:

• Your flight must depart from an EU airport (including ESB when operated by an EU airline) or arrive in the EU on an EU airline.
• Delays must be at least 3 hours upon arrival, or the flight must be cancelled less than 14 days before departure.
• Compensation does not apply if the disruption was caused by extraordinary circumstances (such as severe weather or air traffic control strikes).

Compensation Amounts (per person):

• €250: For flights up to 1,500 km
• €400: For flights between 1,500 km and 3,500 km
• €600: For flights over 3,500 km

What to Do If Your Flight from ESB is Delayed or Cancelled:

• Ask the airline for information and assistance (refreshments, meals, accommodation if needed).
• Retain your boarding pass, booking confirmation, and any written communication from the airline.
• Document the delay or cancellation (photos of airport screens, written confirmation from the airline, etc.).

Your Rights Include:

• The right to care: food, drinks, and accommodation during long delays
• The right to reimbursement or re-routing in case of cancellation
• The right to financial compensation if the delay or cancellation meets EU 261/EC 261 criteria

EU 261/EC 261 applies if: your flight departs from an airport in the EU, or you arrive in the EU on an EU airline. For passengers at Esenboğa International Airport, compensation rights are available for flights to EU destinations with EU carriers.

Don’t miss your potential compensation for delayed or cancelled flights from Esenboğa International Airport!

How Voos Can Assist with Your Compensation Claim

If your flight from Esenboğa International Airport was delayed or cancelled, Voos can review your claim and, if eligible, pursue it with the airline on your behalf. Our service is risk-free – fees are only charged if your claim is successful. Depending on your specific case, compensation of up to €600 per person may be possible.

• Gather your flight number and booking details
• Keep your boarding pass or e-ticket
• Document communications with the airline
• Check your eligibility for compensation today

Secure your air passenger rights and claim what you are owed after a flight delay or cancellation at Esenboğa International Airport. Voos specializes in compensation claims under EU 261/EC 261, ensuring you receive the support and guidance you need.