About Asiana Airlines (OZ)

Asiana Airlines (OZ) is one of South Korea’s premier carriers, known for its commitment to exceptional service and global connectivity. Established in 1988, the airline has consistently grown to become a major player in international aviation. Asiana operates a comprehensive network of flights, connecting passengers to diverse destinations across Asia, Europe, North America, and Oceania. The airline is a proud member of the Star Alliance, allowing seamless travel and benefits for frequent flyers. Renowned for its safety standards and customer-centric approach, Asiana Airlines has received numerous awards in the aviation industry.

The airline’s hub is located at Incheon International Airport (ICN) in Seoul, providing efficient connections to more than 90 destinations worldwide. Asiana’s fleet is modern and diverse, comprising over 70 aircraft, including models such as the Airbus A350-900, A380-800, A321, and Boeing 777-200ER. With a focus on passenger comfort and innovative in-flight services, Asiana Airlines continues to be a preferred choice for travelers seeking quality and reliability.

Fleet Size, Destinations & Aircraft Models

• Fleet Size: 70+ aircraft
• Destinations: Over 90 international and domestic routes
• Main Aircraft Models: Airbus A350-900, Airbus A380-800, Airbus A321, Boeing 777-200ER, Boeing 747-400, and more

For more details, visit the official Asiana Airlines website.

Air Passenger Rights & Compensation for Delayed or Cancelled Flights

If your Asiana Airlines flight was delayed or cancelled, you may be entitled to compensation under the European regulation EC 261/2004 (EU 261). This regulation protects passengers when their flight departs from an EU airport, or if the flight is operated by an EU-based airline and lands in the EU. Since Asiana Airlines is a non-EU carrier, EU 261 applies only if your flight originated from an EU country, regardless of your destination. For flights departing outside the EU or flights to the EU operated by non-EU airlines, EU 261 does not provide coverage.

Under EU 261, passengers experiencing delays of more than three hours, cancellations, or denied boarding due to overbooking may be eligible for compensation, unless the disruption was caused by extraordinary circumstances (such as severe weather). The compensation amount depends on the flight distance:

• For flights up to 1,500 km: €250 per person
• For flights between 1,500 km and 3,500 km: €400 per person
• For flights over 3,500 km: €600 per person

Compensation is an important right for air passengers, and you should always check your eligibility if your Asiana Airlines flight was disrupted. Keep your travel documents, boarding passes, and any communication with the airline as evidence to support your claim. Remember, for Asiana Airlines, EU 261 compensation is relevant only for flights departing from EU airports.

How Voos Can Assist with Your Compensation Claim

If your Asiana Airlines flight was delayed or cancelled, Voos can review your claim and, if eligible, pursue it with the airline on your behalf. Our service is risk-free – fees are only charged if your claim is successful. Depending on your specific case, compensation of up to €600 per person may be possible.

• Gather your flight number and booking details
• Keep your boarding pass or e-ticket
• Document communications with the airline
• Check your eligibility for compensation today

Voos specializes in helping passengers secure the compensation they deserve following flight disruptions. Don’t miss out on your rights – let our team handle your Asiana Airlines compensation claim process efficiently and professionally.