TAM Brazilian Airlines (JJ) – General Information

TAM Brazilian Airlines, commonly known as TAM, is one of Brazil's largest and most established carriers. The airline operates both domestic and international routes, connecting major cities within Brazil and around the world. Known for its reliability and comprehensive service, TAM has built a reputation as a preferred choice for travelers seeking comfort and efficiency. In recent years, TAM has merged with LAN Airlines to form LATAM Airlines Group, expanding its network and fleet capabilities. Despite the rebranding, the airline continues to operate flights under the JJ code, maintaining its strong presence in the Brazilian aviation sector. TAM's focus on customer satisfaction and safety has made it a popular airline among business and leisure travelers alike.

With a modern and diverse fleet, TAM Brazilian Airlines operates over 150 aircraft, including models such as the Airbus A320, A321, A350, and Boeing 777. The airline serves more than 140 destinations across South America, North America, and Europe, making it a key player in the region’s connectivity. TAM's commitment to innovation and sustainability is reflected in its ongoing efforts to modernize its fleet and enhance the passenger experience.

• Fleet Size: 150+ aircraft
• Destinations: 140+ worldwide
• Plane Models: Airbus A320, A321, A350, Boeing 777, and more
• Official Website: https://www.latam.com/

Air Passenger Rights & Compensation for Delays and Cancellations

As a passenger flying with TAM Brazilian Airlines, you are protected by important air passenger rights if your flight is delayed, cancelled, or overbooked. When your flight either departs from an EU airport or arrives in the EU on a TAM-operated flight (provided TAM is an EU-based carrier or the flight originates from the EU), you may be eligible for compensation under EU Regulation 261/2004 (commonly referred to as EU 261 or EC 261). This regulation ensures fair treatment and compensation for passengers affected by significant disruptions.

According to EU 261, if your TAM flight is delayed by more than three hours upon arrival, or if your flight is cancelled less than 14 days before departure, you may be entitled to compensation. The regulation applies if your flight originated within the EU, or if you are flying into the EU on an EU-based airline. For TAM Brazilian Airlines (JJ), EU 261 compensation covers flights departing from EU airports. The compensation amounts are based on the flight distance:

• €250 per person for flights up to 1,500 km
• €400 per person for intra-EU flights over 1,500 km and all other flights between 1,500 km and 3,500 km
• €600 per person for flights over 3,500 km

Beyond compensation, you also have the right to care, such as meals, refreshments, and accommodation if your delay or cancellation requires an overnight stay. If your flight is cancelled, you are entitled to a full refund or re-routing to your final destination. TAM is obligated to inform you of your rights and provide assistance throughout the process.

How Voos Can Assist with Your Compensation Claim

If your TAM Brazilian Airlines flight was delayed or cancelled, Voos can review your claim and, if eligible, pursue it with the airline on your behalf. Our service is risk-free – fees are only charged if your claim is successful. Depending on your specific case, compensation of up to €600 per person may be possible.

• Gather your flight number and booking details
• Keep your boarding pass or e-ticket
• Document communications with the airline
• Check your eligibility for compensation today

Voos specializes in handling compensation claims for delayed and cancelled flights. Our experienced team understands the intricacies of EU 261 and works to maximize your chances of a successful claim. Don’t miss out on your rightful compensation—let Voos help you get what you deserve.