About China Southern Airlines (CZ)
China Southern Airlines (CZ) is one of Asia’s largest and most prominent carriers, headquartered in Guangzhou, China. Founded in 1988, the airline operates both domestic and international flights, connecting passengers to major cities across Asia, Europe, North America, and Oceania. Renowned for its commitment to safety and customer service, China Southern has built a strong reputation in the global aviation industry. The airline is a member of the SkyTeam alliance, enhancing its connectivity and code-share opportunities.
China Southern Airlines boasts a modern and diverse fleet, with over 600 aircraft in operation. The airline serves more than 200 destinations worldwide, making it a key player in global air travel. Its fleet features advanced models such as the Boeing 787 Dreamliner, Airbus A380, Airbus A350, and Boeing 777, ensuring comfort and efficiency for passengers. For more information, visit the official website:
China Southern Airlines Official Site.
Fleet Size, Destinations, and Aircraft Models
- Fleet Size: Over 600 aircraft
- Destinations: 200+ worldwide
- Aircraft Models: Boeing 787, Boeing 777, Airbus A380, Airbus A350, Airbus A330, Airbus A321, and more
Air Passenger Rights & Compensation for Flight Delays and Cancellations
If your China Southern Airlines flight was delayed or cancelled, you may be entitled to compensation under EU Regulation 261/2004 (EU 261/EC 261), depending on your journey's origin and destination. EU 261 applies if your flight departed from an EU country, or if you traveled to the EU on an EU-based carrier. Since China Southern Airlines is not an EU carrier, EU 261 rights apply only if your flight originated within the European Union.
Under EU 261, passengers whose flights are delayed by more than three hours, cancelled at short notice, or who are denied boarding, may be eligible for financial compensation, unless the disruption was due to extraordinary circumstances (such as severe weather or air traffic control strikes). Compensation amounts depend on the flight distance:
- Flights up to 1,500 km: €250 per passenger
- Flights between 1,500 km and 3,500 km: €400 per passenger
- Flights over 3,500 km: €600 per passenger
To qualify, your flight must have departed from an EU airport. For China Southern Airlines flights departing from outside the EU, EU 261 does not apply. However, if you experienced a delay or cancellation on a China Southern Airlines flight leaving from Europe, you may be eligible for compensation as outlined above.
How Voos Can Assist with Your Compensation Claim
If your flight was delayed or cancelled, Voos can review your claim and, if eligible, pursue it with the airline on your behalf. Our service is risk-free – fees are only charged if your claim is successful. Depending on your specific case, compensation of up to €600 per person may be possible.
- Gather your flight number and booking details
- Keep your boarding pass or e-ticket
- Document communications with the airline
- Check your eligibility for compensation today
Claiming compensation for delayed or cancelled flights is your right under EU 261. Voos ensures your compensation claim is processed efficiently, maximizing your chances of a successful outcome.
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