EVA Air (BR) - Airline Overview

EVA Air is a renowned international airline based in Taiwan, recognized for its high-quality service and commitment to passenger comfort. Established in 1989, EVA Air is a member of the Star Alliance and operates both passenger and cargo services to destinations around the world. The airline is known for its innovative amenities, including premium cabins and the popular Hello Kitty-themed flights. With a focus on safety and reliability, EVA Air has consistently ranked among the world’s best airlines. Its main hub is located at Taoyuan International Airport in Taipei, providing excellent connectivity throughout Asia and beyond. EVA Air places a strong emphasis on customer satisfaction, offering a broad range of services to meet the needs of travelers. The airline continues to expand its network and enhance its fleet, ensuring a modern and efficient travel experience.

The EVA Air fleet consists of approximately 80 aircraft, including models such as the Boeing 777-300ER, Boeing 787 Dreamliner, and Airbus A330. The airline serves over 60 destinations across Asia, Europe, North America, and Oceania, connecting travelers to major cities worldwide. EVA Air’s commitment to maintaining a young and technologically advanced fleet underscores its dedication to passenger safety and comfort.

EVA Air Fleet & Destinations

• Fleet Size: Around 80 aircraft
• Main Aircraft Models: Boeing 777-300ER, Boeing 787-9/10 Dreamliner, Airbus A330-200/300, Airbus A321-200
• Destinations: Over 60 destinations worldwide, including key cities in Asia, Europe, North America, and Oceania
• Official Website: www.evaair.com

Air Passenger Rights & Compensation for Delays and Cancellations

If your EVA Air flight was delayed or cancelled, you may be entitled to compensation under EU Regulation 261/2004 (commonly known as EU 261 or EC 261). These regulations protect passengers on flights departing from airports within the European Union, regardless of airline, or on flights arriving in the EU operated by an EU-based airline. Since EVA Air is a non-EU airline, EU 261 compensation applies only to flights that depart from an EU airport.

Under EU 261, if your EVA Air flight was delayed by more than 3 hours upon arrival, or if it was cancelled without at least 14 days’ notice, you may be eligible for compensation. The amount of compensation depends on the distance of your flight:

• Up to 1,500 km: €250 per passenger
• 1,500 km to 3,500 km: €400 per passenger
• Over 3,500 km (for flights between an EU and a non-EU airport): €600 per passenger

Compensation rights apply unless the delay or cancellation was caused by extraordinary circumstances beyond the airline’s control, such as severe weather or air traffic control strikes. If your flight originated outside the EU and was operated by EVA Air into an EU country, EU 261 compensation does not apply. However, all flights departing from an EU airport are covered, no matter the airline’s nationality.

In addition to compensation, you are entitled to care and assistance during delays, including meals, refreshments, and accommodation if necessary. Always retain your boarding pass, booking confirmation, and any communication with EVA Air regarding your flight disruption to support your compensation claim.

How Voos Can Assist with Your Compensation Claim

If your EVA Air flight was delayed or cancelled, Voos can review your compensation claim and, if eligible, pursue it with the airline on your behalf. Our service is risk-free – fees are only charged if your claim is successful. Depending on your specific case, compensation of up to €600 per person may be possible.

• Gather your flight number and booking details
• Keep your boarding pass or e-ticket
• Document communications with EVA Air
• Check your eligibility for compensation today

Don’t miss your chance to claim compensation for your delayed or cancelled EVA Air flight. Voos is here to support you throughout the compensation claim process, ensuring your rights as a passenger are protected.