Azul (AD) – Airline Information
Azul Linhas Aéreas Brasileiras, commonly known as Azul (IATA code: AD), is a prominent Brazilian airline founded in 2008. The airline has rapidly grown to become one of Brazil’s leading carriers, recognized for its comprehensive domestic network and excellent customer service. Azul’s primary hub is located at Viracopos International Airport in Campinas, with additional hubs in Belo Horizonte and Recife. The airline connects major cities and remote regions, making air travel accessible throughout Brazil. With a modern fleet and an emphasis on comfort, Azul offers various cabin classes and in-flight entertainment options. The airline is also known for its innovative approach, including complimentary onboard snacks and free live TV on select routes. Azul continues to expand internationally, serving destinations in South America, North America, and Europe.
Azul operates a fleet of over 160 aircraft, including models such as the Airbus A320neo, Embraer E195-E2, ATR 72-600, and Airbus A330-900neo for long-haul flights. The airline serves more than 150 destinations, offering both domestic and international routes. Its diverse fleet enables Azul to operate efficiently on both short regional hops and longer international journeys. For further details and to book flights, visit the official Azul website.
Fleet, Destinations, and Aircraft Models
- Fleet Size: 160+ aircraft
- Key Aircraft Models: Airbus A320neo, Airbus A321neo, Airbus A330-900neo, Embraer E195-E2, ATR 72-600
- Destinations: 150+ domestic and international destinations
Air Passenger Rights & Compensation
As an air passenger, you have important rights if your Azul flight is delayed or cancelled. If your flight originated within the European Union (EU), or if your flight started outside the EU but was operated by an EU-based airline and landed in the EU, you are protected under Regulation (EC) No 261/2004 (commonly known as EU 261 or EC 261). However, since Azul is a Brazilian airline, EU 261 applies only to Azul flights departing from an EU country. If your Azul flight from the EU is delayed for more than 3 hours, cancelled at short notice, or you are denied boarding, you may be entitled to compensation.
Under EU 261, compensation amounts depend on the flight distance:
- For flights up to 1,500 km: €250 per passenger
- For intra-EU flights over 1,500 km and all other flights between 1,500 km and 3,500 km: €400 per passenger
- For non-internal EU flights over 3,500 km: €600 per passenger
In addition to compensation, you may also have the right to care, such as meals, refreshments, and accommodation if needed. These rights are designed to ensure you are fairly treated and supported during travel disruptions. The compensation is not paid if the delay or cancellation was caused by extraordinary circumstances, such as severe weather conditions or air traffic control strikes.
If your Azul flight was cancelled or delayed, it’s important to gather your flight number, booking details, and keep your boarding pass or e-ticket. Document any communications with the airline, as this evidence can be crucial for your compensation claim. Check your eligibility for compensation today – you could be entitled to up to €600 per person depending on circumstances and flight distance.
How Voos Can Assist with Your Compensation Claim
If your Azul flight was delayed or cancelled, Voos can review your claim and, if eligible, pursue it with the airline on your behalf. Our service is risk-free – fees are only charged if your claim is successful. Depending on your specific case, compensation of up to €600 per person may be possible.
- Gather your flight number and booking details
- Keep your boarding pass or e-ticket
- Document communications with the airline
- Check your eligibility for compensation today
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