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Alitalia (AZ) was the flag carrier and largest airline of Italy, renowned for connecting passengers to a wide network of domestic and international destinations. With a rich heritage and a focus on Italian hospitality, Alitalia provided a comprehensive range of services for both leisure and business travelers. The airline operated from its primary hub at Rome Fiumicino Airport, facilitating convenient connections across Europe, the Americas, Asia, and Africa. Over the years, Alitalia developed a reputation for quality in-flight service and reliability. The fleet was composed of modern and efficient aircraft tailored to both short and long-haul operations. Alitalia served millions of passengers annually, making it a pivotal player in the European aviation sector. The airline’s commitment to safety, comfort, and customer satisfaction has been a hallmark of its brand identity.
Alitalia maintained a fleet of approximately 80 aircraft, including models such as the Airbus A319, A320, A321, A330, and the Boeing 777. The airline operated flights to over 100 destinations worldwide, with a strong presence in Europe, North America, South America, and the Middle East. Passengers could expect a blend of Italian style and efficiency on board, whether traveling for business or leisure. For more information and updates, visit the official Alitalia website.
If your Alitalia (AZ) flight was delayed or cancelled, you may be entitled to compensation under the EU 261/2004 regulation (also known as EC 261). This law protects passengers departing from any EU airport, or arriving in the EU on an EU-based airline such as Alitalia. Your passenger rights include the possibility of receiving compensation when your flight is delayed by more than three hours or cancelled without sufficient notice, unless the disruption was caused by extraordinary circumstances.
To qualify for compensation, your flight must either depart from an EU airport or arrive in the EU with an EU carrier (such as Alitalia). For example, if you booked an Alitalia flight from Rome to New York or from New York to Rome, both flights are covered by EU 261 because Alitalia is an EU-based airline. If your flight is delayed by more than three hours at arrival, or cancelled within 14 days of departure, you may be eligible for financial compensation.
The amount of compensation depends on the distance of your flight:
In addition to financial compensation, you may also be entitled to care and assistance, such as meals, refreshments, and hotel accommodation depending on the length of the delay and distance of your journey. Remember to keep all travel documents and communication records with the airline to support your claim.
If your flight was delayed or cancelled, Voos can review your claim and, if eligible, pursue it with the airline on your behalf. Our service is risk-free – fees are only charged if your claim is successful. Depending on your specific case, compensation of up to €600 per person may be possible.
Voos specializes in handling compensation claims under EU 261/EC 261 for Alitalia (AZ) passengers, ensuring you receive the compensation you deserve after flight delays or cancellations.