Enter your flight details:
Virgin Atlantic Airways (VS) is a leading British airline renowned for its innovative services and customer-centric approach. Founded in 1984, the airline operates long-haul flights primarily from its main bases at London Heathrow and Manchester Airport. Virgin Atlantic is known for its stylish cabin interiors, exceptional in-flight entertainment, and high standards of customer service. The airline has built a reputation for connecting the UK with key destinations across North America, the Caribbean, Africa, Asia, and the Middle East. As part of the Virgin Group, it continuously strives to deliver a unique and memorable flying experience. Virgin Atlantic also places a strong emphasis on sustainability and modern aviation practices. Its loyalty program, Flying Club, rewards frequent flyers with exclusive benefits and upgrades.
The airline operates a modern fleet comprising approximately 40 aircraft, including models such as the Airbus A350-1000, Airbus A330-900neo, Boeing 787-9 Dreamliner, and Airbus A330-300. Virgin Atlantic serves more than 30 destinations worldwide, offering both direct and connecting flights to major cities and holiday hotspots. The official website for Virgin Atlantic Airways is www.virginatlantic.com, where travelers can book flights, manage bookings, and access the latest travel information.
As a passenger flying with Virgin Atlantic Airways, you are protected by important air passenger rights, especially when it comes to flight disruptions such as delays and cancellations. If your Virgin Atlantic flight is delayed by more than three hours or is cancelled at short notice, you may be entitled to compensation under EU Regulation 261/2004 (commonly known as EU 261 or EC 261).
EU 261 applies if your flight departs from an EU airport, or if you are flying into the EU on a European airline (such as Virgin Atlantic). For example, if your Virgin Atlantic flight originates from London to New York, or from New York to London, you are covered by this regulation since Virgin Atlantic is an EU-based carrier. However, if your flight is departing from outside the EU and operated by a non-EU airline, EU 261 does not apply.
Under EU 261, compensation depends on the length of your delay and the distance of your flight:
In the event of a cancelled flight, you may also be eligible for compensation unless the airline notifies you at least two weeks in advance, or if the disruption was caused by extraordinary circumstances (such as severe weather or air traffic control strikes).
If you experience a flight delay or cancellation with Virgin Atlantic, you have the right to receive care and assistance, including meals, refreshments, accommodation (if necessary), and communication facilities. Make sure to keep your boarding pass, e-ticket, and any correspondence with the airline as evidence for your claim.
If your Virgin Atlantic Airways flight was delayed or cancelled, Voos can review your compensation claim and, if eligible, pursue it directly with the airline on your behalf. Our service is risk-free – fees are only charged if your claim is successful. Depending on your specific case, compensation of up to €600 per person may be possible under EU 261 regulations.
Voos specializes in helping air passengers claim their rightful compensation for delayed and cancelled flights. If you have experienced a disruption with Virgin Atlantic Airways, our team can guide you through the process and maximize your chances of a successful claim.