About Eastar Jet (ZE)

Eastar Jet (ZE) is a South Korean low-cost carrier that was founded in 2007 and began operations in 2009. With its headquarters in Seoul and primary hub at Gimpo International Airport, the airline has become recognized for offering affordable and reliable air travel across Asia. Eastar Jet operates scheduled domestic and international flights, serving popular destinations such as Japan, China, Taiwan, and Southeast Asia. The airline is known for its customer-friendly policies and efficient service, making it a preferred choice for budget-conscious travelers.

Eastar Jet's modern fleet consists of around 15 aircraft, predominantly Boeing 737 models including the 737-800 and 737-900ER. The airline serves over 15 destinations and is continually expanding its network. Passengers can expect a comfortable flying experience with a focus on safety and punctuality. For more information or to book a flight, visit the official Eastar Jet website.

Fleet and Destinations

• Fleet Size: Approximately 15 aircraft
• Main Aircraft: Boeing 737-800, Boeing 737-900ER
• Destinations: Over 15, including Seoul, Jeju, Osaka, Tokyo, Taipei, Bangkok, and more

Air Passenger Rights: Delays, Cancellations & Compensation

If your Eastar Jet flight is delayed or cancelled, you may be eligible for compensation under the EU 261/2004 regulation, commonly known as EC 261. This regulation applies if your flight departs from an EU airport, or if you are flying into the EU on an EU-based airline. Even though Eastar Jet is not an EU carrier, you can claim compensation if your journey with Eastar Jet originated within the European Union.

Under EC 261, you may be entitled to compensation if your flight is delayed by more than three hours upon arrival, or if your flight is cancelled with less than 14 days' notice and the reason is within the airline’s control. Compensation amounts are determined by the distance of your flight:

• €250 per passenger for flights up to 1,500 kilometers.
• €400 per passenger for flights between 1,500 and 3,500 kilometers.
• €600 per passenger for flights over 3,500 kilometers.

These rights also include assistance such as meals, refreshments, and accommodation, depending on the length of the delay and waiting time. If you are denied boarding due to overbooking or your flight is rerouted, similar compensation rules apply. Always retain your travel documents, boarding passes, and any communication with the airline to support your compensation claim.

How Voos Can Assist with Your Compensation Claim

If your flight with Eastar Jet was delayed or cancelled, Voos can review your claim and, if eligible, pursue it with the airline on your behalf. Our service is risk-free – fees are only charged if your claim is successful. Depending on your specific case, compensation of up to €600 per person may be possible.

• Gather your flight number and booking details
• Keep your boarding pass or e-ticket
• Document communications with the airline
• Check your eligibility for compensation today