About TUIfly (X3)

TUIfly (IATA code: X3) is a prominent German leisure airline headquartered in Hanover, Germany. Operating as a part of the renowned TUI Group, TUIfly specializes in charter and scheduled flights to a wide range of holiday destinations across Europe, North Africa, and the Middle East. The airline is recognized for its commitment to passenger comfort, reliability, and affordable travel options. The airline's primary base is at Hanover Airport, with additional operations from several major German airports.

TUIfly (X3) maintains a modern fleet consisting mainly of Boeing 737-800 aircraft, ensuring both efficiency and safety for its travelers. The airline operates a fleet of approximately 30 aircraft, serving over 40 destinations in more than 15 countries. Whether you’re looking for a sunny escape or a city adventure, TUIfly offers a broad selection of routes tailored to leisure travelers. For more information about flights and services, visit the official TUIfly website.

Fleet and Destinations

• Fleet Size: Approximately 30 aircraft
• Aircraft Models: Boeing 737-800, Boeing 737 MAX 8
• Destinations: 40+ across Europe, North Africa, and the Middle East

Air Passenger Rights with TUIfly (X3)

As a passenger flying with TUIfly (X3), you are protected under EU Regulation 261/2004 (EC 261), which safeguards your rights in case of flight delays, cancellations, or denied boarding. These rights apply if your flight departs from an EU country, or if you are flying into the EU on a TUIfly flight, as TUIfly is an EU-based carrier. This means that if your TUIfly flight is delayed by more than three hours upon arrival, cancelled, or you are denied boarding against your will, you may be entitled to compensation.

The amount of compensation you may receive depends on the distance of your flight:

• For flights up to 1,500 km: €250 per person
• For flights between 1,500 km and 3,500 km: €400 per person
• For flights over 3,500 km: €600 per person

Compensation may not be granted in extraordinary circumstances, such as severe weather or air traffic control strikes. However, if the delay or cancellation is within the airline's control, you have the right to claim compensation. Always keep your boarding pass, booking details, and document all communications with TUIfly to support your claim.

Compensation Claims for Delayed and Cancelled Flights

Under EU 261/2004, you can claim compensation if your TUIfly flight was delayed by three hours or more, cancelled with short notice (less than 14 days), or you were denied boarding. The regulation applies when your flight originated within the EU, or when flying to the EU with an EU-based carrier like TUIfly (X3). Compensation amounts are strictly determined by the flight distance, ensuring fair treatment for all passengers.

For example, if your TUIfly flight from Germany to Spain (under 1,500 km) is delayed by more than three hours due to reasons within the airline's control, you are entitled to €250. For longer flights, such as from Germany to Egypt (over 3,500 km), the compensation increases to €600 per passenger. Remember, your rights are protected regardless of your ticket price or travel class.

How Voos Can Assist with Your Compensation Claim

If your TUIfly (X3) flight has been delayed or cancelled, Voos can help you check your eligibility and pursue your compensation claim. Our expert team reviews your case and contacts the airline on your behalf. There are no upfront fees – you only pay if your claim is successful. Depending on your specific flight circumstances, you may be entitled to compensation up to €600 per person.

• Gather your flight number and booking details
• Keep your boarding pass or e-ticket
• Document communications with TUIfly
• Check your eligibility for compensation today

Voos is committed to making the compensation claim process straightforward and risk-free. If you believe your rights under EU 261/2004 have been violated, contact Voos to get started on your compensation claim.