About Malaysia Airlines (MH)
Malaysia Airlines (MH) is the national carrier of Malaysia, renowned for its warm hospitality and premium service. Headquartered in Kuala Lumpur, the airline operates from its main hub at Kuala Lumpur International Airport (KUL), connecting Malaysia to destinations across Asia, Europe, Australia, and the Middle East. Established in 1947, Malaysia Airlines has a long history of safe and reliable operations, serving millions of passengers each year. The airline places a high priority on passenger comfort, offering various cabin classes and in-flight services designed to meet the diverse needs of travelers.
With a commitment to sustainability and innovation, Malaysia Airlines continues to modernize its fleet and enhance its global network. The airline is a member of the oneworld alliance, providing seamless connections and benefits for frequent flyers. Whether traveling for business or leisure, passengers can expect a memorable journey with Malaysia Airlines.
Fleet Size and Destinations
- Fleet Size: Over 70 aircraft
- Destinations: More than 55 global destinations
- Plane Models: Airbus A350-900, Airbus A330-200/300, Boeing 737-800, and others
For more details, visit the official Malaysia Airlines website.
Air Passenger Rights & Compensation for Delayed and Cancelled Flights
If your Malaysia Airlines flight is delayed or cancelled, you may be entitled to compensation under the EU 261/2004 regulation, also known as EC 261. This regulation applies if your flight originated within the European Union, regardless of the airline, or if your flight was operated by a European airline and landed in the EU from outside. For Malaysia Airlines, EC 261 compensation applies only to flights departing from an EU airport, as Malaysia Airlines is not an EU-based carrier.
Under EC 261, passengers may receive compensation for flight delays of three hours or more, cancellations, or denied boarding. The amount of compensation depends on the flight distance:
- €250 per person for flights up to 1,500 km
- €400 per person for flights between 1,500 km and 3,500 km
- €600 per person for flights over 3,500 km
Compensation claims are valid if the disruption was not caused by extraordinary circumstances, such as extreme weather or air traffic control strikes. If your flight was delayed or cancelled, you have the right to care (meals, refreshments, and hotel accommodation if necessary) and, if applicable, a full refund or re-routing to your final destination.
Passengers should collect all relevant documents, including boarding passes, booking confirmations, and any communication from Malaysia Airlines regarding the disruption. Keep records of your expenses and correspondence to support your compensation claim.
How Voos Can Assist with Your Compensation Claim
If your Malaysia Airlines flight was delayed or cancelled, Voos can review your claim and, if eligible, pursue it with the airline on your behalf. Our compensation claim service is risk-free – fees are only charged if your claim is successful. Depending on your specific case, compensation of up to €600 per person may be possible.
- Gather your flight number and booking details
- Keep your boarding pass or e-ticket
- Document communications with the airline
- Check your eligibility for compensation today
Make sure to claim your compensation for cancelled or delayed Malaysia Airlines flights and let Voos handle the process for you. Protect your air passenger rights and receive the compensation you deserve.
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