About Polynesian Airlines (PH)

Polynesian Airlines (PH) is a renowned carrier connecting the Pacific Islands with the wider world. Established to facilitate travel and foster cultural exchange, the airline has built a reputation for reliability and quality service. With its main hub in Apia, Samoa, Polynesian Airlines offers both domestic and international flights, making island-hopping and global travel more accessible. The airline is committed to ensuring a comfortable journey for all passengers, with a focus on safety and hospitality.

The airline operates a modern fleet with a size of 8 aircraft, serving 15 destinations across the Pacific, Australia, and New Zealand. The fleet includes advanced models such as the ATR 72-600, Boeing 737-800, and De Havilland Canada Dash 8. Passengers can enjoy a variety of in-flight services and convenient schedules designed to suit both leisure and business travelers. For more details and bookings, visit the official Polynesian Airlines website.

Air Passenger Rights & Compensation

As a passenger flying with Polynesian Airlines, you are protected by robust air passenger rights regulations, especially when traveling within the European Union (EU) or on flights departing from the EU. Under EU Regulation 261/2004 (commonly referred to as EU 261 or EC 261), you may be entitled to compensation if your flight is delayed, cancelled, or you are denied boarding. It's important to note that these rights apply if your flight either departs from an EU airport, or if you are flying to the EU on a carrier headquartered in the EU.

If your Polynesian Airlines flight originated within the EU, you are covered by EC 261 rules regardless of your destination. However, if your flight originated outside the EU and was operated by a non-EU airline, these regulations do not apply. The compensation amounts are determined by the distance of your flight: for flights up to 1,500 km, you may claim up to €250 per person; for flights between 1,500 km and 3,500 km, up to €400; and for flights over 3,500 km, up to €600. In addition to compensation, you may be entitled to meals, refreshments, and hotel accommodations when facing long delays or overnight cancellations.

How Voos Can Assist with Your Compensation Claim

If your Polynesian Airlines flight was delayed or cancelled, Voos can review your claim and, if eligible, pursue it with the airline on your behalf. Our service is risk-free – fees are only charged if your claim is successful. Depending on your specific case, compensation of up to €600 per person may be possible.

• Gather your flight number and booking details
• Keep your boarding pass or e-ticket
• Document communications with the airline
• Check your eligibility for compensation today

Protect your rights and claim the compensation you deserve with Voos. Our team specializes in airline compensation claims and can guide you through every step of the process, ensuring you receive the maximum amount possible under EC 261.