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Air Transat (TS) is a Canadian-based airline renowned for its leisure travel services, connecting passengers to a wide range of destinations across Europe, the Americas, and beyond. Founded in 1987, Air Transat has grown to become one of the largest holiday travel airlines in Canada, offering both scheduled and charter flights. The airline is well-known for its customer-centric approach, striving to provide a comfortable and enjoyable travel experience. With a strong focus on innovation and sustainability, Air Transat continually updates its fleet and services to meet modern travel demands.
Air Transat operates a modern fleet, including Airbus A321neo LR, Airbus A330-200, and Airbus A330-300 aircraft. The airline maintains a fleet size of approximately 30 aircraft and serves over 60 destinations worldwide. Its extensive network covers major cities in Europe, the Caribbean, Mexico, and the United States, making it a preferred choice for holidaymakers and international travelers. For more information, visit the official Air Transat website.
If your Air Transat flight is delayed or cancelled, you may be eligible for compensation under EU Regulation 261/2004 (EU 261 or EC 261), provided your flight meets specific criteria. EU 261 applies if your flight departed from an EU airport, regardless of the airline, or if your flight arrived in the EU on an EU-based airline such as Air Transat. This means that passengers on Air Transat flights originating from an EU country, or flying into the EU with Air Transat, may have the right to claim compensation for long delays, cancellations, or denied boarding.
Compensation amounts are determined by the distance of your scheduled flight. For flights up to 1,500 kilometers, compensation may be up to €250 per passenger. For flights between 1,500 and 3,500 kilometers, the compensation can reach €400 per passenger. For flights over 3,500 kilometers, passengers may be entitled to up to €600 per person. These rights apply when the delay is three hours or more upon arrival, or if your flight is cancelled less than 14 days before departure, except in cases of extraordinary circumstances.
Under EC 261, airlines are also required to provide care and assistance during long delays, such as meals, refreshments, and accommodation when necessary. If you are affected by a flight disruption, it's important to keep all relevant documents, such as your boarding pass, booking confirmation, and any communication from the airline, as these will support your compensation claim.
If your flight was delayed or cancelled, Voos can review your claim and, if eligible, pursue it with the airline on your behalf. Our service is risk-free – fees are only charged if your claim is successful. Depending on your specific case, compensation of up to €600 per person may be possible.
As an Air Transat passenger whose flight has been delayed or cancelled, you may be entitled to significant compensation for your inconvenience. Voos specializes in handling compensation claims under EU 261 and EC 261, ensuring that passengers receive the compensation they deserve. With our expertise, you can maximize your chances of a successful claim, without the stress of dealing directly with the airline.