Fleet Size, Destinations, and Aircraft Models

• Fleet Size: 37 aircraft
• Destinations: Over 20 domestic cities in Japan
• Main Aircraft Models: Boeing 737-400, Boeing 737-800, Boeing 767-300

JAL Express served a wide array of destinations, including Tokyo, Osaka, Sapporo, Fukuoka, and Okinawa. The airline’s fleet primarily consisted of Boeing aircraft, which are known for their reliability and passenger comfort. These planes were well-suited for short and medium-haul flights, ensuring efficient operations across Japan’s busy air network.

Visit Official JAL Express Website

Air Passenger Rights & Compensation for Delays and Cancellations

As a passenger, you have important rights when your flight is delayed or cancelled. Under EU Regulation 261/2004 (EC 261), if your flight with JAL Express originated from an EU country, or if your flight was operated by an EU-based carrier and arrived in the EU, you may be entitled to compensation for cancellations or long delays. This regulation applies to all flights departing from EU airports, regardless of the airline, and to flights arriving in the EU operated by EU-based airlines.

Compensation amounts are determined by the distance of your flight:

• For flights up to 1,500 km: €250 per person
• For flights between 1,500 km and 3,500 km: €400 per person
• For flights over 3,500 km: €600 per person

If your JAL Express flight was delayed by more than 3 hours on arrival, or cancelled without at least 14 days’ notice, you could be eligible for compensation, unless the disruption was caused by extraordinary circumstances such as severe weather or air traffic control strikes.

What should you do? To claim your compensation, gather your flight number and booking details, keep your boarding pass or e-ticket, and document all communications with the airline. Compensation claims can be made for flights in the past several years, so it’s worth checking your eligibility.

How Voos Can Assist with Your Compensation Claim
If your flight was delayed or cancelled, Voos can review your claim and, if eligible, pursue it with the airline on your behalf. Our service is risk-free – fees are only charged if your claim is successful. Depending on your specific case, compensation of up to €600 per person may be possible.

• Gather your flight number and booking details
• Keep your boarding pass or e-ticket
• Document communications with the airline
• Check your eligibility for compensation today

Remember, your rights as a passenger are protected under EU 261 and EC 261. If your flight with JAL Express from an EU airport was delayed or cancelled, you may be eligible for compensation. Don’t miss your chance to claim what you are owed.