Air Passenger Rights and Compensation

If your Wizz Air flight is delayed or cancelled, you may be entitled to compensation under EU Regulation 261/2004 (commonly known as EU 261 or EC 261). This regulation protects passengers flying from an EU airport or arriving in the EU on an EU-based airline, such as Wizz Air. To qualify, your flight must either depart from an airport within the European Union (regardless of the airline) or arrive at an EU airport on an EU-based carrier.

Under EU 261, you could be eligible for compensation if your flight is delayed by more than three hours upon arrival, cancelled without sufficient notice, or you are denied boarding due to overbooking. The compensation amount depends on the flight distance:

• For flights up to 1,500 km: €250 per passenger
• For flights between 1,500 and 3,500 km: €400 per passenger
• For flights over 3,500 km: €600 per passenger

Compensation rights apply if the delay or cancellation was within the airline’s control and not due to extraordinary circumstances such as severe weather or air traffic control strikes. You also have the right to care, such as meals, refreshments, and accommodation if necessary.