About Air Baltic (BT)

Air Baltic, also known as airBaltic, is the flag carrier of Latvia with its main hub at Riga International Airport. Founded in 1995, the airline has grown to become a leading carrier in the Baltic region, offering both regional and international flights. Air Baltic is renowned for its punctuality, modern fleet, and commitment to customer service. The airline connects the Baltics with major cities across Europe, the Middle East, and the CIS. It has received numerous awards for excellence and innovation within the aviation industry. Air Baltic operates under a hybrid business model, combining both full-service and low-cost elements to meet the diverse needs of travelers.

The airline’s strategy focuses on expanding its route network and maintaining a young, environmentally friendly fleet. With a strong emphasis on sustainability, Air Baltic is one of the first airlines to operate an all-Airbus A220-300 fleet, significantly reducing noise and emissions. Passengers flying with Air Baltic benefit from a range of services, including flexible ticket options and a frequent flyer program. The airline continues to invest in digital solutions and passenger experience enhancements, making it a popular choice for both business and leisure travelers.

Fleet Size, Destinations, and Aircraft Models

• Fleet Size: Over 40 Airbus A220-300 aircraft
• Destinations: More than 70 destinations across Europe, the Middle East, and the CIS
• Aircraft Models: Airbus A220-300 (exclusive fleet type)

For more information, visit the official website: www.airbaltic.com

Air Passenger Rights with Air Baltic

As an Air Baltic passenger, you are protected under important EU air passenger rights regulations, specifically EC 261/2004 (also called EU 261). These rules safeguard your rights if your flight is delayed, cancelled, or overbooked. If your Air Baltic flight is disrupted, you may be entitled to compensation or assistance, depending on the circumstances of your disruption.

To qualify for compensation under EU 261, your flight must have departed from an airport located within the European Union, regardless of the airline, or arrived in the EU on an EU-based carrier such as Air Baltic. This means that even if your journey originated outside the EU, as long as you flew into the EU on Air Baltic, you are covered by these protections. Compensation for delays and cancellations is designed to protect your interests and ensure fair treatment.

If your flight is delayed by more than three hours upon arrival, or if it is cancelled without sufficient notice, you may be eligible for compensation. The amount you can claim depends on the distance of your flight:

• For flights up to 1,500 km: €250 per passenger
• For flights between 1,500 and 3,500 km: €400 per passenger
• For flights over 3,500 km: €600 per passenger

Compensation claims are subject to certain conditions, such as the reason for the delay or cancellation. Extraordinary circumstances, such as severe weather or air traffic control strikes, may exempt the airline from paying compensation. However, Air Baltic is still required to provide care, including meals, refreshments, and hotel accommodation if necessary, during long delays.

If you believe you are entitled to compensation, gather your flight number, booking details, and any communication from the airline. Keep your boarding pass or e-ticket, and document all relevant information regarding your delay or cancellation. Checking your eligibility and starting a compensation claim is your right as a passenger.

How Voos Can Assist with Your Compensation Claim

If your Air Baltic flight was delayed or cancelled, Voos can review your claim and, if eligible, pursue it with the airline on your behalf. Our service is risk-free – fees are only charged if your claim is successful. Depending on your specific case, compensation of up to €600 per person may be possible.

• Gather your flight number and booking details
• Keep your boarding pass or e-ticket
• Document communications with the airline
• Check your eligibility for compensation today

Voos is dedicated to helping air passengers understand and enforce their rights under EC 261. If you’ve experienced a delay or cancellation with Air Baltic, contact us for a free assessment of your compensation claim.